Southern PC Doctor

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Membership number: 892

Member since: 2011


17A Jubilee Road, Waterlooville, Hampshire, PO7 7RD
Locations Covered
Areas covered are Petersfield to Southsea, West Chichester to Titchfield & everywhere in between.
Southern PC Doctor Feedback Scores

Company Profile

My name is Mark and I have been the face of Southern PC Doctor for the last 14 years and, in the world of IT for the last 19 years (as of 2017). Based in Waterlooville I offer a mobile computer PC and laptop repair service to

Waterlooville, Portsmouth, Gosport, Petersfield

and everywhere in between. Out of area can be covered but I would charge mileage see the photo gallery above for a service coverage map.

Services Include:

  • Slow Computer PC or Laptop
  • Virus / Malware removal
  • Wireless Broadband / Internet / networking issues
  • Bluetooth and other peripherals
  • Laptop screen replacements
  • Email problems.
  • iPad, iPhone, Android tablet and phone issues.
  • Data backup advise and set up

I can normally get to you within 24 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again, I pride myself on troubleshooting all manner of internet, broadband and wireless issues.

More importantly I communicate with you the customer to make you feel at ease with the issues you face and how I am going to fix them, after all you have invited me in to your home to work on your PC which can be scary in itself, I can explain what I propose to do to fix the issues and give advice on steps to stop the issues from returning.

So if you are having  IT nightmare’s with your Computer PC or other devices etc then please do not hesitate to call me for a friendly no obligation chat and to give you a rough idea of costs.

I can accept Cash, Credit / Debit cards (via a mobile card terminal) and best of all I do not charge VAT because I am not registered, why pay that 20% extra when you don’t need to.



Qualified to Undertake

  • B2B IT Support
  • Computer Maintenance
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • Laptop Repairs
  • Netbook Repairs
  • PC Repairs
  • Website Designers


Company Information

Limited Company: No
VAT Registered: No
Public Liability Insurance: Verified by Checkaprofessional Insured by: Glemham Coverage Amount (£): 1,000,000
Professional Indemnity: N/A Insured by: N/A Coverage Amount (£): N/A


4 received by Checkaprofessional

These references were checked by Checkaprofessional when Southern PC Doctor joined in June 2011.

Feedback Reports

Showing 10 out of 1095
Total recommendations:
1095 reports, average score 10
Last six months: 35 reports
  1. My laptop would not shut down so I was unable to use it. Mark advised me over the phone on what to do to shut it down and then start it up again. This worked perfectly, although he also said he could call the same afternoon if it didn't work.

    Very swift response to my phone message. Very helpful and following his advice got my laptop working again. Having the reassurance of a visit should it not work was much appreciated.
    Client in Waterlooville, 12 March 2018
    @ Verified By Email
    Overall Score 10
  2. Reconnecting printer and sorting out of issues I had

    Very thorough, clear and did not waste time chatting about irrelevant things. He just fixed my computer which was fabulous.
    Client in Portsmouth, 10 March 2018
    @ Verified By Email
    Overall Score 10
  3. Investigation of failure to connect to internet and any cause of slow operation in general.

    Mark thoroughly tested my laptop and established that my Broadband service was not at fault. Problems connected with PC protection and other software were diagnosed and successfully dealt with. Mark wouldn't leave until I had tested the laptop myself and was happy. I identified improved speed after the procedure and Mark advised what further action could be carried out in the future if I wished to improve it further.
    Client in Gosport, 5 March 2018
    @ Verified By Email
    Overall Score 10
  4. Successfully installed an antivirus package. Gave advice about KOBO e-reader and make helpful suggestions about improving broadband speed.

    Very quickly able to establish the problems. Explained solutions clearly and provided the needed expertise and answers. Arrived on time, despite the snow and texted the day before to confirm. I would recommend Mark the PC Doctor and would ask his advise again when needed.
    Client in Havant, 2 March 2018
    @ Verified By Email
    Overall Score 10
  5. Data transfer after PC failure

    Completely painless! Carried out job effectively and efficiently. Added value by suggesting ways of doing things better. Thrives on tea and flapjack.
    Client in Chichester, 2 March 2018
    @ Verified By Email
    Overall Score 10

    Mark sorted out my Microsoft outlook 2007 issues by helping me purchase the latest edition and installing same on my computer. All now appears to be fine.
    Client in Emsworth, 28 February 2018
    @ Verified By Email
    Overall Score 10
  7. Carried out repair to a PC which was not receiving or sending emails.

    Very happy with the work carried out and all at very reasonable rates. Mark is very informative and explains everything in lament terms for those who are not PC savvy!! I would highly recommend.
    Client in Portsmouth, 19 February 2018
    @ Verified By Email
    Overall Score 10
  8. Sorted out Skype on my pc so persons I was skyping could hear me + set up a file back-up system which is much easier to find stored data + showed me how to store photos from e-mail to dropbox and recording them + sorted issues on my "Catchup" TV

    All the tasks done were carried out by Mark in a friendly and efficient manner. He was patient and responded to my queries in a "language"/terms I could understand. He gave me advice with explanations and was willing to repeat any instructions so I could write them down!. I would most certainly recommend Mark the PC Doctor.
    Client in Havant, 12 February 2018
    @ Verified By Email
    Overall Score 10
  9. Repaired faulty tracker pad on Mac Air Book

    Fro the first call to the last Mark was excellent. He did exactly what he said he would do for the price quoted. If the issue could not be fixed he explained what the follow on costs would be. I would have no hesitation in recommending him in the future. Thank you Mark.
    Client in Waterlooville, 10 February 2018
    @ Verified By Email
    Overall Score 10
  10. Rebooted my laptop

    Very friendly and professional service. Good communication, ensuring everything I needed was done. Very good run through at end to ensure I understood what had been done. Also, carried out additional work on my mobile at no charge. Overall, a very professional, friendly cost effective service. I would thoroughly recommend Mark the PC Doctor.
    Client in Fareham, 9 February 2018
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 1095 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.