Southern PC Doctor

Submit Feedback

Membership number: 892

Member since: 2011

Contact

17A Jubilee Road, Waterlooville, Hampshire, PO7 7RD
Locations Covered
Areas covered are Petersfield to Southsea, West Chichester to Titchfield & everywhere in between.
Southern PC Doctor Feedback Scores

Company Profile

My name is Mark and I have been the face of Southern PC Doctor for the last 14 years and, in the world of IT for the last 19 years (as of 2017). Based in Waterlooville I offer a mobile computer PC and laptop repair service to

Waterlooville, Portsmouth, Gosport, Petersfield

and everywhere in between. Out of area can be covered but I would charge mileage see the photo gallery above for a service coverage map.

Services Include:

  • Slow Computer PC or Laptop
  • Virus / Malware removal
  • Wireless Broadband / Internet / networking issues
  • Bluetooth and other peripherals
  • Laptop screen replacements
  • Email problems.
  • iPad, iPhone, Android tablet and phone issues.
  • Data backup advise and set up

I can normally get to you within 24 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again, I pride myself on troubleshooting all manner of internet, broadband and wireless issues.

More importantly I communicate with you the customer to make you feel at ease with the issues you face and how I am going to fix them, after all you have invited me in to your home to work on your PC which can be scary in itself, I can explain what I propose to do to fix the issues and give advice on steps to stop the issues from returning.

So if you are having  IT nightmare’s with your Computer PC or other devices etc then please do not hesitate to call me for a friendly no obligation chat and to give you a rough idea of costs.

I can accept Cash, Credit / Debit cards (via a mobile card terminal) and best of all I do not charge VAT because I am not registered, why pay that 20% extra when you don’t need to.

Personnel

  

Qualified to Undertake

  • B2B IT Support
  • Computer Maintenance
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • Laptop Repairs
  • Netbook Repairs
  • PC Repairs
  • Website Designers

Accreditations

Company Information

Limited Company: No
VAT Registered: No
Public Liability Insurance: Verified by Checkaprofessional Insured by: Glemham Coverage Amount (£): 1,000,000
Professional Indemnity: N/A Insured by: N/A Coverage Amount (£): N/A

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Southern PC Doctor joined in June 2011.

Feedback Reports

Showing 10 out of 1104
Total recommendations:
1104 reports, average score 10
Last six months: 29 reports
  1. Replaced faulty hard drive on HP laptop

    Mark was quick to respond and arrived at the time agreed. He worked quickly and efficiently, completing the replacement within an hour. He was also very polite and pleasant to deal with. Would definitely use him again. Strongly recommend.
    Client in Rowland's Castle, 8 May 2018
    @ Verified By Email
    Overall Score 10
  2. Removed ad blocker which was slowing my system down and causing me delays whilst using my laptop. Also downloaded data from 2nd old laptop that no longer works. Thus saving very precious photos etc, form my old computer.

    Exceedingly pleased with the service provided by Mark. He explained what my problems were and suggested repair options, which he carried out promptly and to my entire satisfaction. I would thoroughly recommend using Mark, if you have any computer problems.
    Client in Portsmouth, 8 May 2018
    @ Verified By Email
    Overall Score 10
  3. Main drive kept 'freezing'

    Prompt reply to my message. Managed to fit me in as I was in the middle of an urgent project. As always, Mark is friendly, professional and doesn't waste time or try to sell me stuff I don't need. In short, I don't know what I'd do without him as I'm disabled and don't have a car to transport my PC to be fixed.
    Client in Southsea, 18 April 2018
    @ Verified By Email
    Overall Score 10
  4. Installed new email and looked at PC freezing issue

    Excellent would recommend in the future
    Client in Petersfield, 16 April 2018
    @ Verified By Email
    Overall Score 10
  5. Repaired corrupt Operating System and recovered Emails

    Excellent service from Mark, ultra fast call out, everything fully explained very reasonably priced and utterly trustworthy guy. Will use again now.
    Client in Waterlooville, 6 April 2018
    @ Verified By Email
    Overall Score 10
  6. Email restored. AVG updated.

    Mark is friendly, professional and reliable. Hr calls back as promised and is on time. He explains exactly what he is doing and left me with a short cut to help out if the problem occurs again. I have already recommended him to friends from a previous visit and would certainly do so again.
    Client in Southsea, 4 April 2018
    @ Verified By Email
    Overall Score 10
  7. Re-installed W10 to a corrupted Dell XPS

    Faultless - no hesitation in giving straight 10's. Highly recommended.
    Client in Portsmouth, 30 March 2018
    @ Verified By Email
    Overall Score 10
  8. Printer and laptop issues and needed hard drive removed from old computer

    This is the first time I have used Mark's services. He dealt with all issues quickly and effectively. I would definitely use his services again and I have no hesitation in recommending him to others.
    Client in Waterlooville, 22 March 2018
    @ Verified By Email
    Overall Score 10
  9. Troubleshoot slow laptop supply and install new SSDand Windows 10

    Excellent efficient work and would happily recommend Mark to anyone
    Client in Southsea, 21 March 2018
    @ Verified By Email
    Overall Score 10
  10. My laptop would not shut down so I was unable to use it. Mark advised me over the phone on what to do to shut it down and then start it up again. This worked perfectly, although he also said he could call the same afternoon if it didn't work.

    Very swift response to my phone message. Very helpful and following his advice got my laptop working again. Having the reassurance of a visit should it not work was much appreciated.
    Client in Waterlooville, 12 March 2018
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 1104 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.