Southern PC Doctor

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Feedback Reports

Total recommendations:
1079 reports, average score 10
Last six months: 44
  1. Mark installed my new HP printer following failed attempts to do so myself.

    I have used Mark several occasions in the past, He just gets the job done with no fuss. I would recommend Southern PC Doctor to anyone with computer troubles.
    Client in Emsworth, 12 October 2020
    @ Verified By Email
    Overall Score 10
  2. Saved all my data on a hard disk

    I'm absolutely delighted to have find Mark southern pc doctor. My computer is working even better and all my data have been saved. Excellent communication, and very efficient . He gave me some very good advice about my laptop and printer. Highly recommended.
    Client in hambledon , 12 September 2020
    @ Verified By Email
    Overall Score 10
  3. I had problems with my Yahoo account which Mark soon put right. Very happy with his service

    Very happy with the service Mark provided. Sorted out my Yahoo account in no time. Will be happy to use his services again
    Client in Waterlooville, 30 August 2020
    @ Verified By Email
    Overall Score 10
  4. Mark cleared my PC of Malware and Viruses

    I found Mark to be prompt, very efficient and reasonably priced. There were no hidden extras and he was very friendly and professional. I would use him again if needed and would recommend his service to others without hesitation.
    Client in Havant, 22 August 2020
    @ Verified By Email
    Overall Score 10
  5. Windows OS upgrade and setup a couple of shortcuts from the Windows desktop.

    Mark arrived promptly at the agreed time and was quietly efficient in completing the requested task. The price for the time spent completing the tasks was precisely as expected.
    Client in Havant, 26 July 2020
    @ Verified By Email
    Overall Score 9.8
  6. Transfer all data from old PC to new, install office, Norton, printer drivers on new PC and upgrade memory

    Used Mark on a number of occasions and always found him friendly, helpful, reliable, efficient, professional. I have no hesitation in recommending him
    Client in Waterlooville, 6 December 2017
    @ Verified By Email
    Overall Score 10
  7. Emails hacked.

    I have used mark for a number of years now and has always delivered. This time I had my business emails hacked where the hacker had taken control of all my emails. Mark quickly booked me in for a visit and in no time found what had happened and how the hacker had gained access. My emails are once again safe and under my control. First class service. I would highly recommend for all you IT issues
    Client in Waterlooville, 2 December 2017
    @ Verified By Email
    Overall Score 10
  8. Trouble shoot password issues, reset. Sort Word not starting correctly

    We have used Mark's services before and as usual he sorted our problems out quickly and efficiently. We highly recommend him.
    Client in Emsworth, 29 November 2017
    @ Verified By Email
    Overall Score 10
  9. Bug on my laptop

    Efficient and prompt service. Mark resolved the problem and gave the laptop a much needed 'tidy up'! All working well now
    Client in Portsmouth, 28 November 2017
    @ Verified By Email
    Overall Score 10
  10. Setup new Email acc with new ISP

    Mark arrived when he said at the time he said, did a great job of setting up my new Email acc and transferring Emails from my old acc. Very helpful and professional. Would recommend and use again.
    Client in Waterlooville, 17 November 2017
    @ Verified By Email
    Overall Score 10
  11. Excel vs. OneDrive problem

    Excellent and professional work to fix problem. Also sorted smart TV problem and gave advice which was so helpful. Definitely recommend.
    Client in Fareham, 16 November 2017
    @ Verified By Email
    Overall Score 10
  12. Computer Shutdown to early. New Fan Fitted

    He is so good at what he does
    Client in Fareham, 9 November 2017
    @ Verified By Email
    Overall Score 10
  13. Replacement hard drive and attached new printer

    Efficient, approachable, good advice, clearly communicated. Clear pricing structure. Very much recommended.
    Client in Havant, 30 October 2017
    @ Verified By Email
    Overall Score 10
  14. Repair PC

    Excellent and very professional from start to finish.
    Client in Fareham, 20 October 2017
    @ Verified By Email
    Overall Score 10
  15. Diagnosed faulty HDD, replaced with SSD and reinstalled Windows 10, Gmail, MS-Office, Epson printer, etc.

    Excellent service from start to finish. Attended 2 days after email request and job done within 2 hours. Choice of replacement HD discussed. Recommend without hesitation.
    Client in Fareham, 19 October 2017
    @ Verified By Email
    Overall Score 10
  16. PC Overview and Problem Solving

    Great service and excellent value as always, would highly recommend.
    Client in Portsmouth, 18 October 2017
    @ Verified By Email
    Overall Score 10
  17. New Hard Drive installed

    Mark dealt with the whole process speedily, patiently and at a reasonable price. I agree with every word of praise that is written in all his feedbacks, He was the knight in shining armour to a damsel in distress! Thank you Mark!
    Client in Portsmouth, 17 October 2017
    @ Verified By Email
    Overall Score 10
  18. Laptop wouldn't start

    Contacted Mark by the link on his website and he came back to me within a few hours. He sorted the problem with the hard drive and communicated with me regularly with updates on how he was getting on. When he dropped the laptop off he connected it to the wifi and printer. Laptop is working brilliantly and I have a happy daughter. Would strongly recommend.
    Client in Havant, 16 October 2017
    @ Verified By Email
    Overall Score 10
  19. Supply and install new SSD and copy data from old pc.

    Mark visited us a few weeks ago to advise us on a new pc. He came back to set it up and he copied all the data from the old pc to the new pc. We have used Mark a few times before and highly recommend him. He has a lot of patience and is most helpful.
    Client in Waterlooville, 16 October 2017
    @ Verified By Email
    Overall Score 10
  20. Windows10, printer installed, solved wi-fi issue

    Mark reinstalled Windows10 on my computer. Before I had a problem with it, now it is perfectly fine. Although my laptop had issue to connect to wi-fi, he took his time and found solution! He didn’t charge for extra time while he was findind out about wi-fi. Really greatful! Would recommend him as a really good professional in all fieds: communication, service and advice. Thank you!
    Client in Fareham , 15 October 2017
    @ Verified By Email
    Overall Score 10
  21. Solving wifi coverage/connection problems and supplying equipment

    Very satisfied with the work which solved the problems raised and supplied equipment at competitive rate.
    Client in Havant, 7 October 2017
    @ Verified By Email
    Overall Score 10
  22. New hard drive and installation of windows 10

    Mark found the fault quickly and explained the situation clearly kept me informed throughout procedure, would definitely recommend to other people.
    Client in Waterlooville, 22 September 2017
    @ Verified By Email
    Overall Score 10
  23. Supply and set up new printer

    Mark listened to my requirements for a new printer, and then supplied and set up the ideal printer for my requirements. He did not leave until he was satisfied that I could use all the functions on the printer that I required. Have used Mark before and would not hesitate to use him again if required
    Client in Hayling Island, 22 September 2017
    @ Verified By Email
    Overall Score 10
  24. Troubleshoot, no connection to internet

    We lost connection to internet on our desktop pc. Mark was able to restore it. Mark was also able to advise us on buying a new pc and ordered it for us on line on his visit. He will return at a later date to set it up for us. We have used Mark before and have always found him very knowledgeable and helpful.
    Client in Waterlooville, 18 September 2017
    @ Verified By Email
    Overall Score 10
  25. Rectify intermittent internet and clean up laptop

    Mark was very thorough with everything he did and was extremely knowledgeable about the computer and all the systems that were on it. I now have a computer that I can now use on the internet without it consistently dropping out. Would highly recommend Mark to anyone.
    Client in Hayling Island, 14 September 2017
    @ Verified By Email
    Overall Score 10
  26. A number of issues with three laptops including areas of business

    Mark arrived promptly, passionate and knowledgeable on all matters IT I explained each problem and he resolved each issue - also provided extra advice, downloaded anti virus and data back up and felt very well dealt with on his departure
    Client in Waterlooville, 6 September 2017
    @ Verified By Email
    Overall Score 10
  27. Sorted out problem with not being able to print anything due to print queue problems on my laptop

    Excellent service. Mark came out on the same day I called him. Although it was difficult to identify specifically where the problem was, he sorted it out within an hour and it has worked well ever since. This is the 3rd or 4th time I have used Southern PC Doctor and would have no hesitation in recommending them.
    Client in Emsworth, 4 September 2017
    @ Verified By Email
    Overall Score 10
  28. Resolve cracked and broken AppleMac Laptop screen.

    Cracked and broken AppleMac Laptop screen - Mark replaced, fixed, and all working again within a couple of days, and competitively priced, excellent communications and service. Would highly recommend.
    Client in Emsworth, 1 September 2017
    @ Verified By Email
    Overall Score 10
  29. Work to speed up slow PC

    Usual professional approach. Undertook what I asked to be done. Some work not undertaken because it would have entailed a Win 10 reinstall, something I didn't want at this stage. Something for the future.
    Client in Lee-on-the-Solent, 31 August 2017
    @ Verified By Email
    Overall Score 9.6
  30. Diagnosed problem with PC and organised replacement and uploaded the data and software to new PC.

    Prompt, efficient, helpful and friendly
    Client in Waterlooville, 31 August 2017
    @ Verified By Email
    Overall Score 10
  31. New fan fitted to tower computer plus general advice

    It's a minefield finding someone reliable to mend a computer and I'm so glad I chose Mark. His prices are very reasonable, the hourly rate is for the whole hour so if he fixes the problem before that he's more than happy to advise on other problems you might have, and he explains in plain English what's wrong and what needs to be done. He also responded quickly to my text and made an appointment that same day. Definitely the man to go if you have a problem with your computer or other devices.
    Client in Waterlooville, 31 August 2017
    @ Verified By Email
    Overall Score 10
  32. Dealt with problem of too many black screens for failed Internet connection. Changed internet provider. Explained how to back up files.

    He was very patient with an older customer who does not see or hear too well and answered all my questions. Very calm, understanding and professional.
    Client in Portsmouth, 22 August 2017
    @ Verified By Email
    Overall Score 10
  33. Found a fault on our outside line, and dealt with our provider to get it corrected

    As above and all work carried out satisfactorily.
    Client in Emsworth, 17 August 2017
    @ Verified By Email
    Overall Score 10
  34. Mark salvaged my hard drive following failure of my laptop after a Windows 10 update.

    Mark's initial response to my call for help was within 24 hours and came out to me next day. Sadly, my laptop could not be salvaged but Mark removed the hard drive and made recommendations for a replacement including quality SSD hard drive and backup. New laptop was delivered direct to him as I couldn't be around to take delivery, he came over dead on the time arranged to set me up and make sure everything was working well.
    Client in Waterlooville, 4 August 2017
    @ Verified By Email
    Overall Score 10
  35. Fixed browser problem then replaced hard disk drive with SSD.

    More than pleased with advice and work undertaken by Mark. So professional and thorough. Hopefully no more problems but I would confidently call Mark to sort any out. Highly recommend him. Thought his charges were very reasonable for time and work undertaken.
    Client in Fareham, 27 July 2017
    @ Verified By Email
    Overall Score 10
  36. Rebuilt laptop and repaired another laptop screen

    Mark was absolutely on the point with helping me. Couldn't rate him enough, puts others to shame! Great guy, great service.
    Client in Havant, 27 July 2017
    @ Verified By Email
    Overall Score 10
  37. PC Hard drive replaced

    We have used Mark a couple of times now and he is always very professional, works hard to meet our needs and timescales. I would not hesitate to recommend him
    Client in Waterlooville, 26 July 2017
    @ Verified By Email
    Overall Score 10
  38. Corrected my computer problem

    This person is an outstanding computer engineer. He contacted me very soon after my initial enquiry He came to see me the same day as his telephone call. Corrected my computer problem - and more. Extremely reasonable price. I have used him before and I cannot speak too highly of him.
    Client in Waterlooville, 24 July 2017
    @ Verified By Email
    Overall Score 10
  39. Issues with slow laptop and printer

    Very happy with prompt arrival and service and support provided. Friendly professional advice given. Won't hesitate to use Mark's help again. Can highly recommend him.
    Client in Waterlooville , 6 July 2017
    @ Verified By Email
    Overall Score 10
  40. He found a faulty dongl

    Marks work is first class
    Client in Fareham, 28 June 2017
    @ Verified By Email
    Overall Score 10
  41. Fitted replacement SSD and cloned existing SSD

    Returned my call promptly, and then explained my options clearly. Sourced a replacement SSD, fitted it and cloned existing SSD thereby saving me many hours reloading software and data. Also reconfigured my email. A friendly efficient service at a reasonable cost. Would certainly use Mark's services again.
    Client in Emsworth, 28 June 2017
    @ Verified By Email
    Overall Score 10
  42. Internet issues

    I've used Mark's services for several years and would highly recommend. Always reliable, totally focused on the job in hand, with an impressive knowledge of all things PC
    Client in Havant, 27 June 2017
    @ Verified By Email
    Overall Score 10
  43. Mark installed a new extender and identified cause of my outbound junk mail

    Excellent work. He is THE MAN!!
    Client in Petersfield, 19 June 2017
    @ Verified By Email
    Overall Score 10
  44. Remote assistance on lost file

    I have used Mark many times over the years and I can't speak too highly of the service he provides
    Client in Rowland's Castle, 19 June 2017
    @ Verified By Email
    Overall Score 10
  45. Installed and sold me totally new computer

    I was still using a very old version of Windows and eventually it crashed so instead of fixing it I asked Mark if he could help as I thought perhaps I should get something new. He brought a 'new' (to me) Acer with him and set the whole thing up in next to no time, copying over my wanted data and connecting everything up with my printer etc. I am absolutely chuffed to bits with the whole setup, and gradually getting used to Windows 10, Loving it!! Thanks Mark, you are an absolute star!
    Client in Waterlooville, 16 June 2017
    @ Verified By Email
    Overall Score 10
  46. Upgraded Two Pc's with SSD Drives

    All work carried out carefully and both computers left running better than before.
    Client in Waterlooville, 13 June 2017
    @ Verified By Email
    Overall Score 10
  47. Install and set up new broadband equipment. Set up network. Set up printers

    Time/Date arranged to suit me. Mark arrived on time and got stuck in straight away after confirmation of requirements. Worked through without a break and completed all tasks sooner than I expected (hence cheaper than expected). Everything was up and running / working to my complete satisfaction well within the expected time scale. When necessary, Mark kept me informed of progress and gave advice on things I needed to know about. I cannot speak too highly of mark's friendly demeanour, work ethic and dedication to getting the work done as speedily and efficiently as possible, which he did with ease. You will not find anyone better if you want this kind of work done at home and Mark is, in my opinion is the best. Cannot recommend too highly!
    Client in Waterlooville, 12 June 2017
    @ Verified By Email
    Overall Score 10
  48. Setting up new equipment. Setting up broadband. Setting up Printers

    Mark arrived at the agreed time. Installed and set up the new equipment. Verified internet services working. Set up two printers so that I could print wirelessly from all locations. Tidy up some unwanted and difficult to remove folders on the laptop data drive (legacy folders from an initial Vista OS). Work completed in less time than expected so cost less. Greatly impressed with the speed and efficiency of the work carried out and if I need anything IT related in the future, Mark will be my first port of call
    Client in Waterlooville, 9 June 2017
    @ Verified By Email
    Overall Score 10
  49. Diagnosed and replaced a faulty CMOS battery and reset the machine date / time. He also reset the machine start up, which had become corrupted.

    Mark quickly sorted out a fairly long running problem, which appeared to be caused by my internet security software.He spotted almost straight away that the machine time / date were corrupted. He was most professional and courteous in his approach and obviously very switched on.
    Client in Waterlooville, 9 June 2017
    @ Verified By Email
    Overall Score 10
  50. Got a WIFI printer linked up and working perfectly

    Very professional and helpful explained what was wrong and put it right. Also recommended upgrade for computers to make them more efficient which we decided to do.
    Client in Waterlooville, 8 June 2017
    @ Verified By Email
    Overall Score 10
  51. PC slow and not responding, Could not re-install Malwarebytes?

    Most of problems sorted apart from malware bytes, rather expensive compared to others.
    Client in Waterlooville, 6 June 2017
    @ Verified By Email
    Overall Score 8.8
  52. Uninstall software that was slowing PC down and install virus protection

    Another excellent service from The PC Doctor. Always manages to fit you in, in an emergency and also offers knowledgeable advice about better software / Anti-virus solutions. I would highly recommend.
    Client in Southampton, 31 May 2017
    @ Verified By Email
    Overall Score 10
  53. Computer and printer connectivitiy issues

    Mark was very fast to respond, extremely professional and got the job down quickly. Would definitely use again, great job thanks Mark.
    Client in Waterlooville, 26 May 2017
    @ Verified By Email
    Overall Score 10
  54. Computer repair

    Very professional. Excellent work I have recommended Mark to my friends I cannot speak too highly of his work Quick, efficient and effective.
    Client in Waterlooville, 26 May 2017
    @ Verified By Email
    Overall Score 10
  55. Advice on buying a new computer

    Mark advised me on whether it would be possible to upgrade my old computer, or whether a new one would be the best option. He explained everything very clearly and ordered a new one after discussing with me what my requirements were. I am very satisfied with the new laptop and wouldn't hesitate to recommend Mark to anyone needing advice or repairs.
    Client in Waterlooville, 24 May 2017
    @ Verified By Email
    Overall Score 10
  56. Configured new laptop and re-configured old one

    I have used Mark's services for many years and I would not look elsewhere to cover my IT requirements. He has always offered sound advice to me and helped to procure the new laptop and he even returned it to my supplier when he was not happy with the quality of the laptop supplied as it was noisy. I cannot recommend Mark highly enough.
    Client in Waterlooville, 23 May 2017
    @ Verified By Email
    Overall Score 10
  57. Installed Microsoft Office on new Windows 10 computer. Also helped with problems on setting up scanner, skype and enhancing understanding of other features on new computer.

    Mark called within 24 hours of our initial request for help and dealt with all our queries quickly and efficiently whilst checking that we fully understood the various aspects of the work he had completed. In addition he improved the features of our photo gallery and ensured that the computer was fully protected and secure. An excellent job professionally and courteously carried out. We will certainly request Mark's services again in the future if the need arises and have no hesitation in recommending him.
    Client in Havant, 16 May 2017
    @ Verified By Email
    Overall Score 10
  58. New printer installation and repair internet connection

    Mark was quick to phone after my initial enquiry and came round the same day. Very efficient service, PC and printer both working within a short time.
    Client in Waterlooville, 15 May 2017
    @ Verified By Email
    Overall Score 10
  59. Wifi stopped working. Turns out the internal card in the laptop had stopped working.

    Prompt, professional and efficient as before. Quickly ascertained the problem and fixed the situation.
    Client in Southsea, 5 May 2017
    @ Verified By Email
    Overall Score 10
  60. Restored PC to full working order

    Excellent service, PC was restored to working order within the first hour.
    Client in Waterlooville, 5 May 2017
    @ Verified By Email
    Overall Score 10
  61. Problems with internet connection + general checkup

    Dealt with Mark in the past and, as before, very quick response and problem fixed in what seemed to be no time at all. Like the fact that he doesn't spin out the work to fill more time than he needs. Have already recommended him to two friends, both of whom have been equally satisfied.
    Client in Southsea, 3 May 2017
    @ Verified By Email
    Overall Score 10
  62. Troubleshoot various issues with PC

    Professional and very knowledgeable. Totally honest in his appraisal of the work required and the options available. Turned up at agreed time; quickly got to root of problem and implemented fixes during his 2 hour visit.
    Client in Southsea, 28 April 2017
    @ Verified By Email
    Overall Score 10
  63. Software Overhaul

    Mark responded quickly to my urgent request for help when my PC quite literally stopped working. He cleaned up the various drives and changed my internet security system which was contributing to the problem. Mark also gave very sound advice as to the likelihood of the fixes working (they have so far) and the alternatives (purchase a new PC and start again). He turned up when he said he would(within a day of being contacted) worked solidly for 2 hours in my home sorting out my problem and then charged me a very reasonable sum for the work carried out. I would not hesitate to use him again or to recommend him to any one else.
    Client in Southsea, 28 April 2017
    @ Verified By Email
    Overall Score 10
  64. Software Overhaul

    Mark responded quickly to my urgent request for help when my PC quite literally stopped working. He cleaned up the various drives and changed my internet security system which was contributing to the problem. Mark also gave very sound advice as to the likelihood of the fixes working (they have so far) and the alternatives (purchase a new PC and start again). He turned up when he said he would(within a day of being contacted) worked solidly for 2 hours in my home sorting out my problem and then charged me a very reasonable sum for the work carried out. I would not hesitate to use him again or to recommend him to any one else.
    Client in Southsea, 28 April 2017
    @ Verified By Email
    Overall Score 10
  65. Desktop PC had dramatically slowed. Solved problem and restored PC to normal speed

    Mark rose to the challenge and resolved the problem in his usual very professional way.
    Client in Emsworth, 24 April 2017
    @ Verified By Email
    Overall Score 10
  66. Fixed several issues with my email accounts and Microsoft Outlook

    Mark is extremely knowledgeable and reliable. He came quickly to sort out my issues and was very professional. I would definitely recommend him to others.
    Client in Waterlooville, 20 April 2017
    @ Verified By Email
    Overall Score 10
  67. Help with email problem

    Today I communicated with Mark online to help sort out a problem with an old email address. Even though he hasn't been able to sort it out he has pointed me in the right direction. I have to get in touch with BT!! Mark has helped us in the past with hard drive problems and is always very helpful and professional.
    Client in Rowland's Castle, 18 April 2017
    @ Verified By Email
    Overall Score 10
  68. Setting up new laptop

    Mark always sets up my new laptops for me, as I am definitely not a techie! He arrived promptly on 13/4/17, the next day after my phone call and always updates me by text if his last job is running over. He is extremely efficient, funny and very easy to get on with. I would not use anyone else!
    Client in Waterlooville, 13 April 2017
    @ Verified By Email
    Overall Score 10
  69. Reconnected internet

    Excellent as always
    Client in Havant, 11 April 2017
    @ Verified By Email
    Overall Score 10
  70. New printer stopped working, also slow and noisy Mac

    Excellent service! Although Mark is a PC specialist he managed to fix my Mac issues as well. Very happy!!!
    Client in Rowland's Castle, 5 April 2017
    @ Verified By Email
    Overall Score 10
  71. Full clean of my P.C. After a scam attempted to defraud me of almost £3000

    Following an attempt to obtain nearly £3000 from my current account on the exact day that I had just closed an investment, my bank put the account on hold until I had my computer professionally cleaned, Mark was able to attend within a couple of hours of my request and cleaned my hard drive completely, then reinstated the software rightfully mine and added back all my personal files. Mark is to be congratulated at his professionalism in dealing with my problem.
    Client in Fareham, 4 April 2017
    @ Verified By Email
    Overall Score 10
  72. Troubleshoot issues with slow pc,installed Avast

    Prompt professional and reliable service. Would recommend Mark without any hesitation for your PC problems.
    Client in Fareham, 4 April 2017
    @ Verified By Email
    Overall Score 10
  73. Laptop repairs

    Mark looked at 2 laptops for me, the first had a hard drive found that was found to be faulty, but after speaking with Mark and based on his advise and my gut feeling I decided to purchase a new laptop. The second laptop had issues with emails with Mark promptly got them working as they once were. I am very happy with service provided, Mark was recommended to me and I will do likewise to anybody who wants assistance with their PC's etc. Top marks all round.
    Client in Southsea, 30 March 2017
    @ Verified By Email
    Overall Score 10
  74. Emergency fix to broken laptop screen

    My Daughter was on a University placement and broke her Laptop Screen and needed it fixed urgently. Mark was happy to help with a very fast turn around, he took the laptop on Thursday night, ordered the part and fitted it and gave returned it Saturday morning. Great service.
    Client in Waterlooville, 29 March 2017
    @ Verified By Email
    Overall Score 10
  75. To install software and prepare two new laptops ready for use

    Excellent service once again
    Client in Waterlooville, 28 March 2017
    @ Verified By Email
    Overall Score 10
  76. Set up of home / business network

    We had problems with my home / business network connections in our out side office, Mark set up a WiFi connection and resolved the issue.
    Client in Waterlooville, 27 March 2017
    @ Verified By Email
    Overall Score 10
  77. PC was not booting up and had security issues. Found internal battery at fault so replaced and also installed new security software.

    Very happy with work carried out, so professional and puts you at ease. Would recommend Mark to any of my friends that have PC issues.
    Client in Fareham, 24 March 2017
    @ Verified By Email
    Overall Score 10
  78. Recovery of Hard Drive file content from failed laptop.

    Mark arrived on time, ready to work and attended to everything needed very efficiently. Files and favourites all backed up and transferred to new laptop. Very happy with the service and will use again. Thank you!
    Client in Havant, 24 March 2017
    @ Verified By Email
    Overall Score 10
  79. Help and advice on a number of computer issues

    I have used Mark on a number of occasions now. On this occasion I had several matters that needed sorting out. Managing emails that had disrupted my computer. Learning a new method of installing and ordering my photographs(.For this Mark produced a written document including picture of the screens that came up),I now have a very clear hard copy to work through ,wonderful .Mark also sorted out my external memory device providing easy to use icons to make checks myself. Mark has the ability to work through issues in a way which is easily understood, a rare quality in computer experts. And he makes quite sure you can actually use that which he has set up before he leaves. I am very happy to recommend him to anyone, and have done so. Brilliant!
    Client in Havant, 23 March 2017
    @ Verified By Email
    Overall Score 10
  80. Removed stubborn viruses and the programmes connected to them

    The work was carried out very satisfactorily.
    Client in Gosport, 23 March 2017
    @ Verified By Email
    Overall Score 10
  81. Trouble shooting issues with Google Drive, Sorting ODrive, Supply and install new SSD on a laptop

    Works carried out promptly and efficiently, Mark provides a reliable, friendly service
    Client in Petersfield, 21 March 2017
    @ Verified By Email
    Overall Score 10
  82. Fixing broken Printer

    He did a very good and thorough job. He was able to diagnose and fix the problem very quickly. He has always provided a very high quality and reliable Service.
    Client in WARSASH, 20 March 2017
    @ Verified By Email
    Overall Score 10
  83. Replaced a broken hard drive in a 4 week old laptop

    Difficult to trust a tradesman you've never used before. Our usual repairman had retired so decided to give Mark a go for no better reason than he was closest. He explained why our 4 week old laptop had broken and explained the pro's and cons of taking it back to the shop we had bought it from. He suggested using a different type of hard drive and explained why it would be better than the type it would be replaced with for free if we took it back to the original supplier. We decided to trust him in what he said, not only did we have the computer back up and working the same day (not likely if we had gone back to the original supplier) it is now fantastically fast and responsive, so much better even when the computer was originally bought 4 weeks before Mark ensured everything was working properly before he left also answering any questions however mundane so you were left fully in the picture and totally understanding what went wrong and why, how it could be fixed and why it would be better. He definitely gets the diamond mark for clarity. I unreservedly recommend Mark to anyone who is having problems with their computer, whatever the make.
    Client in Waterlooville, 14 March 2017
    @ Verified By Email
    Overall Score 10
  84. Regain access to printer

    No real fault other than the fact that I had insufficient knowledge to regain access to my Epson WF-2530 printer. However, I felt less stupid after finding out that other people had the same and similar problems. But Mark very quickly had me reconnected and even offered a short tutorial and sorted some other issues. I will certainly recommend Mark to anyone who has a problem with a PC, laptop or printer.
    Client in Havant, 12 March 2017
    @ Verified By Email
    Overall Score 10
  85. Sort out IT connection issue.

    Excellent service and very professional. Would recommend.
    Client in Fareham, 10 March 2017
    @ Verified By Email
    Overall Score 10
  86. Checked computer for viruses

    Mark checked the computer for viruses and made sure nothing had been left on the computer following a recent incident! He also helped me sort an issue with my phone and emails where O2 had failed. Thanks Mark as ever great service and fully recommended by me.
    Client in Waterlooville, 9 March 2017
    @ Verified By Email
    Overall Score 10
  87. To improve speed of computer and prevent freezing

    Very happy with work undertaken to improve performance of my computer. Lots of advice given. Arrived promptly.
    Client in Waterlooville, 9 March 2017
    @ Verified By Email
    Overall Score 10
  88. Cleaned laptop of any or all viruses

    Laptop works fine, in fact it appears to be running a lot faster than previously after being cleaned.
    Client in Havant, 24 February 2017
    @ Verified By Email
    Overall Score 10
  89. Service laptop and resolve some recent outstanding issues

    As usual Mark responded promptly to a request to overhaul my laptop following some recent niggling issues that I have experienced and offered reassurance. Also recommended suitable external hard drive to back up files.
    Client in Southsea, 17 February 2017
    @ Verified By Email
    Overall Score 10
  90. Removed problems on two computers

    Fast, timely service, very efficient and friendly. Very reasonable charges
    Client in Waterlooville, 2 February 2017
    @ Verified By Email
    Overall Score 10
  91. Fitted two Sandisk Solid State Drives to two laptop computers.

    The increase in speed for opening everything is remarkable, what took 60 seconds now takes two seconds. Mark's advice and professionalism, was as always invaluable, we would never have known you could do that.
    Client in Emsworth, 2 February 2017
    @ Verified By Email
    Overall Score 10
  92. Addition of new anti virus system after being hacked

    I have used Mark for all my computer problems for several years now, and he never disappoints. He is very professional and always acts quickly and efficiently. He offers a great service and cannot recommend him enough. I would not use anyone else. Charges are also very reasonable.
    Client in Portsmouth, 1 February 2017
    @ Verified By Email
    Overall Score 10
  93. Replaced a corrupted hard disk, reloaded the software and left a functional machine

    Mark was highly professional and left me with a machine that allowed me to carry on with the work that I do. I discovered something that wasn't quite right and he returned to make sure that was fixed as well. Very impressed and extremely grateful.
    Client in Waterlooville, 1 February 2017
    @ Verified By Email
    Overall Score 10
  94. Sorting out new pc with hard disk fault

    Mark is an excellent computer man with thorough knowledge of his business...highly recommended
    Client in Fareham, 1 February 2017
    @ Verified By Email
    Overall Score 10
  95. Diagnose slow laptop, disable non-essential programs at start up, set up backup

    The work was carried out efficiently and expertly. Explanations were given throughout the various procedures to rectify the problems.
    Client in Gosport, 31 January 2017
    @ Verified By Email
    Overall Score 10
  96. Computer repair

    Mark was very professional and kept me informed as to the time he would be arriving via text. He carried out the work effectively and explained in plain terms what he was doing. My computer is now working perfectly. I would recommend and use his services again.
    Client in Portsmouth, 27 January 2017
    @ Verified By Email
    Overall Score 10
  97. Servicing/trouble-shooting two PCs

    As always very knowledgeable professional and cheerful service.
    Client in Havant, 26 January 2017
    @ Verified By Email
    Overall Score 10
  98. New computer set up

    We purchased a new desk top computer from Mark, who delivered and set it up for us iPad home. Excellent work. Quick and easy and great after service. Thanks again.
    Client in Waterlooville, 25 January 2017
    @ Verified By Email
    Overall Score 10
  99. Remote session to sort out issues with a browser not working.

    As always Mark carried out the work professionally albeit remotely. We have had Mark handling all our PC problems for several years now (probably 10+) and it is a great comfort to know that, should there be a problem, Mark will be on hand to put things right. Very pleased and would highly recommend Mark for any computer issues.
    Client in Hayling Island, 24 January 2017
    @ Verified By Email
    Overall Score 10
  100. Changed hard drive and re-loaded everything.

    All done without any fuss. Have used Mark before and would definitely recommend him.
    Client in Emsworth, 24 January 2017
    @ Verified By Email
    Overall Score 10
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.
Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.