Southern PC Doctor

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Membership number: 892

Member since: 2011

Contact

17A Jubilee Road, Waterlooville, Hampshire, PO7 7RD
Locations Covered
Areas covered are Petersfield to Southsea, West Chichester to Titchfield & everywhere in between.
Southern PC Doctor Feedback Scores

Company Profile

My name is Mark and I have been the face of Southern PC Doctor for the last 14 years and, in the world of IT for the last 19 years (as of 2017). Based in Waterlooville I offer a mobile computer PC and laptop repair service to

Waterlooville, Portsmouth, Gosport, Petersfield

and everywhere in between. Out of area can be covered but I would charge mileage see the photo gallery above for a service coverage map.

Services Include:

  • Slow Computer PC or Laptop
  • Virus / Malware removal
  • Wireless Broadband / Internet / networking issues
  • Bluetooth and other peripherals
  • Laptop screen replacements
  • Email problems.
  • iPad, iPhone, Android tablet and phone issues.
  • Data backup advise and set up

I can normally get to you within 24 hours and sometimes the same day, carrying essential spares with me just in case you need parts to get you up and running again, I pride myself on troubleshooting all manner of internet, broadband and wireless issues.

More importantly I communicate with you the customer to make you feel at ease with the issues you face and how I am going to fix them, after all you have invited me in to your home to work on your PC which can be scary in itself, I can explain what I propose to do to fix the issues and give advice on steps to stop the issues from returning.

So if you are having  IT nightmare’s with your Computer PC or other devices etc then please do not hesitate to call me for a friendly no obligation chat and to give you a rough idea of costs.

I can accept Cash, Credit / Debit cards (via a mobile card terminal) and best of all I do not charge VAT because I am not registered, why pay that 20% extra when you don’t need to.

Personnel

  

Qualified to Undertake

  • B2B IT Support
  • Computer Maintenance
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • Laptop Repairs
  • Netbook Repairs
  • PC Repairs
  • Website Designers

Accreditations

Company Information

Limited Company: No
VAT Registered: No
Public Liability Insurance: Verified by Checkaprofessional Insured by: Simply Business Coverage Amount (£): 1,000,000
Professional Indemnity: N/A Insured by: N/A Coverage Amount (£): N/A

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Southern PC Doctor joined in June 2011.

Feedback Reports

Showing 10 out of 1114
Total recommendations:
1114 reports, average score 10
Last six months: 30 reports
  1. Had to completely reconfigure system due to attempted scam

    Mark spent nearly 3 hours working on my system to bring it back to working order. Fortunately my wife and I discovered that the phone call we received from someone stating they were from our internet provider was a hoax call. However as we did not continue with their request they decided to be vindictive and did something to our system that prevented us from being connected to the internet. We contacted Mark who after many hours hard and frustrating phone calls etc. Got us back on the internet. We would highly recommend Mark for his knowledge and professionalism .He does not give up, no matter what problem he has to resolve. If he makes a promise to call he does always keep to it, if he is delayed, he will always let you know.
    Client in Southsea, 30 June 2018
    @ Verified By Email
    Overall Score 10
  2. Non Starting PC and subsequent replacement of computer

    Mark was very friendly and professional. My desktop PC was not repairable and required replacement. Mark advised me what was a suitable replacement for my needs. He then ordered a replacement which was delivered the following day. Mark then loaded all my data from the old computer onto the new one and I was up and running within 3 working days. The service given exceeded my expectations and would not hesitate to recommend Mark. A very professional and speedy service.
    Client in Fareham, 25 June 2018
    @ Verified By Email
    Overall Score 10
  3. Sorted networking issues and provided advice for future

    Mark was very helpful and sorted all of our issues. Very professional, approachable, friendly and punctual. Would definitely use again.
    Client in Portsmouth, 12 June 2018
    @ Verified By Email
    Overall Score 10
  4. Installation of new Acer Veriton computer, transfer of data, setting up new computer, etc,

    I've been a customer of Mark for 14 years now and as normal he was charming, professional, knowledgeable and most affable. The work was complex and Mark did his job very patiently and effectively. In the time we have known him, I can honestly say he has become a friend, is always welcome here and is very easy to get along with. I would highly recommend Mark regarding any computer issues or installations.
    Client in Hayling Island, 11 June 2018
    @ Verified By Email
    Overall Score 10
  5. Replaced Hard drive on my Laptop

    Mark was very helpful and sorted my issues with my Hard Drive. Very professional, approachable, friendly and punctual. Would definitely use again.
    Client in Waterlooville, 9 June 2018
    @ Verified By Email
    Overall Score 10
  6. Restored network connection between laptop and PC

    Mark got us up and running again, responded quickly to our call and fixed everything quickly as usual.
    Client in Waterlooville, 8 June 2018
    @ Verified By Email
    Overall Score 10
  7. Resetting laptop from zero following a Windows 10 update which locked it into a permanent update loop

    Mark responded very quickly to my call and was professional and helpful, fully explaining the options at all points.
    Client in Havant, 7 June 2018
    @ Verified By Email
    Overall Score 10
  8. Advice on new computer, following diagnosis of problem in my excising machine, plus fitting of new hard drive.

    Excellent. Quick response to my initial inquiry and good, helpful advice given. Price was fair. I have used this company before and was, again, very impressed with all aspects of the service
    Client in Waterlooville, 7 June 2018
    @ Verified By Email
    Overall Score 10
  9. Purchased new laptop on our behalf and transferred all data from the old laptop

    Excellent service from start to finish. Professional and friendly and thoroughly trustworthy. No hesitation in recommending to one and all and will certainly use him again in the future should the need arise.
    Client in Fareham, 4 June 2018
    @ Verified By Email
    Overall Score 10
  10. Replaced faulty hard drive on HP laptop

    Mark was quick to respond and arrived at the time agreed. He worked quickly and efficiently, completing the replacement within an hour. He was also very polite and pleasant to deal with. Would definitely use him again. Strongly recommend.
    Client in Rowland's Castle, 8 May 2018
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 1114 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.