Membership number: 870
Member since: June 2008
Our family-run business has a reputation of excellent and reliable service, which we have proudly developed to a large expanse of East Sussex and Kent.
We now have engineers based in Heathfield, Crowborough and Seaford, who are never too far away from you.
We help local residents and small businesses with their PC needs who we feel deserve a personal, competent and prompt service.
Our Services Include:
These references were checked by Checkaprofessional when
I.T. Support and computer suppliers and repair service. We know of them as being a reputable company.
SGB always provide a prompt and reliable service for a reasonable price. We know of them as being a reputable company.
Mr Steve Gaston has been round to our house numerous times over the last few years sorting out computer problems. The work has always been of a high standard. I would be happy to recommend them.
On time! polite! very helpful, good value for money. 100% use them again. I would be happy to recommend them.
Good reliable services. Good time keeping. Fair rates. I have used Steve's services several times. I would be happy to recommend them.
I contacted the company on the morning of the day before and was told the two computers would be collected at 1730 the next day. Mr. Gaston arrived at 1645 and it soon became clear the work needed to done at my home as the old computer could not be turned off. After two hours the work was satisfactorily complete.
There were difficulties contacting the company initially due to a telecomms problem at their end. However, once initial contact was made, call handling was good. Company was very busy and earliest appointment was five days hence. Jason arrived five minutes early for the appointment and was smart, polite and professional. He quickly diagnosed the cause of the problem (desktop PC not
communicating with monitor) as a faulty graphics card and resolved it within the hour. He also gave excellent advice re optimising broadband speeds and using/siting wireless routers. I recommend this company and I would use them again. At the time of writing (October 2014) the company is also a "Trusted Trader" within the East Sussex County Council Trading Standards Team's "Buy With Confidence" Scheme.
Friendly, efficient and excellent service.
Problem solved and removed norton which was slowing PC and established google chrome. I would recommend this company.
Steven advised on whether to upgrade 2 existing PCs and on the specification for a new PC for home and 'home office' use. Having opted for a new PC, Steven built and installed it, setting up-wireless broadband connection, emails, word processing, spreadsheet, PDF, etc. Software, printer drivers, firewall and anti-virus software, automatic back-up and transferring all my documents, emails and address book/contacts and favourites from my old PC. The whole process was very efficient and Steven was pleasant, polite punctual, helpful with clear advice but particularly on installation and was fair to deal with. The whole process was very informal and some might prefer more 'paperwork' in terms of the 'quote', some 'terms of business' or a contract and a final invoice (which, to be fair, I failed to ask for). Installed today, I have yet to use the PC but so far I am very satisfied and would certainly recommend Steven.
I would recommend this company.
Steve was very, very efficient in his work, impressed. Quick service.
Steve sorted out my slow and full of problems computer. Now its like new. So glad I saw Steve's advert in Friday Ad. Would definitely recommend this company
He did an excellent job, proved to be very efficient and quick.
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