PC Help@Home

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Membership number: 851

Member since: August 2007


3 Station Avenue, Walton-on-Thames, Surrey, KT12 1NR
Locations Covered
Walton-on-Thames, Esher, Weybridge, West Molesey, East Molesey, London, Surrey
PC Help@Home Feedback Scores

Company Profile

PC Help at Home repairs your computer hardware problems in your home or at your place of work, it’s that simple. Simply pick up the phone and we’ll do the rest. Our NO FIX NO FEE guarantee means you have total peace of mind when booking us to diagnose and repair your computer.

Whatever your PC, whether laptop computer, desktop computer or netbook, our trained technicians assess your computer problem and then repair it. It doesn’t matter if it is hardware or software problem, we will find the root cause and offer you the very best, most cost effective solution. We deal with all computer hardware; laptops, printers, routers, WiFi equipment and network equipment, all of which we can diagnosed and repair if at all possible.

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Call PC Help at Home now on 01932 267085 to upgrade or install your PC or laptop.

Computer repair services we offer;

• PC & laptop computer check up and diagnosis

• Computer hardware fault find, repairs & upgrades

• Hardware supplied for custom built PC’s

• Networking and network card repairs

• Software updates and driver fixes

• All peripherals installed, fixed and repaired

• Inspect and fix computer hardware

• Perform security checks and virus scans

• Defrag Hard drives for improved performance

• Install operating system security updates

• Optimize Windows for fast boot & performance

• Full test of your computer components

• Clean up internet files: speed up your browser

• Computer Dust & Clean; Keyboard, Screen & case

• Desktop & laptop hardware upgrades advice

• Remote support: fix your computer without a visit

• NO FIX NO FEE Guarantee

PC Help at home specialize in on site fault diagnosis and repair services at your home, place of work or business throughout North Surrey & South West London. We offer on-site computer hardware repair services to computer user of PC & Mac, desktop and laptop.

Operating from our base in Walton on Thames we serve business computer users in Addlestone, Brooklands, Camberley, Chertsey, Chessington, Chobham, Cobham, East Molesey, Epsom, Esher, Feltham, Guildford, Hampton, Hersham, Lightwater, New Malden, Richmond, Sheerwater, Shepperton, Staines, Sunbury, Surbiton, Tadworth, Teddington, Thames Ditton, Thorpe, Tolworth, Twickenham, West Byfleet, West Molesey, Weybridge, Woking, Worcester Park, Worplesdon and many locations nearby.

Our Computer, laptop and PC health check service often finds faults you don’t even know you have. It analyses your computer, fixes boot problems and examines your hardware, disk drives, memory, CPU and motherboard to ensure all are working to their optimum level.


• Screen cracked or broken

• LCD bleeding

• Display blank or no backlight

• LCD flickering or vertical lines

• Dead pixels on display

• Damaged or cracked LCD screen

• Unresponsive touchscreen

• Lens and headphone jack repair

• Device not charging or losing charge

• Liquid damage

• Dropped or sat on devices

• Device not picking up GSM 3G or WiFi

• Software issues

• Devices stuck in recovery mode

• Apple error message on upgrade

• Call-out and assistance & fix

• Check-a-trade certified with NO FIX NO FEE



Qualified to Undertake

  • Broadband Support
  • Computer Maintenance
  • Computer Sales
  • Data Recovery / Back up
  • IT and Consultancy
  • Laptop Repairs
  • Mobile Phone Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs


Company Information

Limited Company: No
VAT Registered: No. 940 1979 14
Public Liability Insurance: Awaiting Renewal Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: Awaiting Renewal Insured by: Hiscox Coverage Amount (£): 25,000


3 received by Checkaprofessional

These references were checked by Checkaprofessional when PC Help@Home joined in August 2007.

Feedback Reports

Showing 10 out of 323
Total recommendations:
323 reports, average score 9.9
Last six months: 7 reports
  1. PC would not load web pages even though connected to the internet

    Walter always sorts out my computer problems. He is highly knowledgeable, explains the problem and what he has done to solve it. He also often finds potential future problems and takes steps to stop them at source.
    Customer in Walton-on-Thames, 18 September 2014
    Overall Score 10
  2. Fixed spam on a Mac laptop, sorted out the wifi and the printer

    Walter was fantastic. Very helpful and competent. I would use him again.
    Customer in Twickenham, 11 September 2014
    Overall Score 10
  3. Recovering Laptop Function

    The technician was extremely helpful and we were very satisfied with his visit.
    Customer in Esher, 7 August 2014
    Overall Score 10
  4. General maintenance and virus scan

    Reliable, knowledgeable and courteous.
    Customer in Weybridge, 24 July 2014
    Overall Score 9.4
  5. Restoring laptop after full system restore

    After having to initiate a full system restore on my laptop, I got in a hopeless mess trying to reinstall programmes I had lost, e.G Photoshop, printer driver, graphics package ... plus I was unable to use my email other than through the ISP's webmail. I phoned PC Help@Home, having found them on Google, and Walter came within 24 hours and got me fully operational again, as well as adding some useful features I'd never had before, and giving me lots of advice, some of which I understood ! Totally professional, and a pleasure to deal with. Will definitely recommend his company and him to anyone who gets into a similar hole !
    Customer in Walton-on-Thames, 22 July 2014
    Overall Score 10
  6. Changed my old computer to a new one.

    PC Help did an excellent job of replacing my old computer for a new one. They set it up with printers, internet and external back-up drives so the process was seamless. They impressed me by coming back on a Sunday when I got stuck using the new soft ware. I recommend them to any one.
    Customer in Walton-on-Thames, 1 July 2014
    Overall Score 10
  7. Sorted out mal ware issues amongst other things

    This is the second time Walter has been to sort out my computer and he has been polite, professional and done what he came to do and more both times. I would just prefer not to have to wait a week before he could fit me in !
    Customer in Woking, 27 May 2014
    Overall Score 10
  8. Set up new laptop and printer, remove data from old hard drive

    I have been using PCHelp@Home since 2008 and I can say wholeheartedly they are brilliant EVERY time, particularly for a technophobe like me! Walter came and in no time at all had my old PC cleared of data and the new laptop and printer up and running! Walter then very patiently gave me a tutorial on my new and scary machine! Thank you so much for an excellent service! I would recommend everyone to use this company!
    Customer in Hampton, 7 April 2014
    Overall Score 10
  9. Removal of malware and setting up of Google Drive as a back up.

    Walter was very quick and professional. He did everything I required and was able to follow up by e mail on some queries we had overlooked. I will use this firm again.
    Customer in East Molesey, 25 March 2014
    Overall Score 10
  10. Missing programmes recovered , desktop rearranged skype set up and printer

    Really impressed by walters' professional approach and feeling a lot more confident about my laptop and windows 8.1. I would thoroughly recommend this company
    Customer in Twickenham, 14 March 2014
    Overall Score 9.8

These are the most recent 10 feedback reports

Read all 323 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.