PC Help@Home

Submit Feedback

Membership number: 851

Member since: August 2007


3 Station Avenue, Walton-on-Thames, Surrey, KT12 1NR
Locations Covered
Walton-on-Thames, Esher, Weybridge, West Molesey, East Molesey, London, Surrey
PC Help@Home Feedback Scores

Company Profile

PC Help at Home repairs your computer hardware problems in your home or at your place of work, it’s that simple. Simply pick up the phone and we’ll do the rest. Our NO FIX NO FEE guarantee means you have total peace of mind when booking us to diagnose and repair your computer.

Whatever your PC, whether laptop computer, desktop computer or netbook, our trained technicians assess your computer problem and then repair it. It doesn’t matter if it is hardware or software problem, we will find the root cause and offer you the very best, most cost effective solution. We deal with all computer hardware; laptops, printers, routers, WiFi equipment and network equipment, all of which we can diagnosed and repair if at all possible.

Tweet @YourPCHelp

Call PC Help at Home now on 01932 267085 to upgrade or install your PC or laptop.

Computer repair services we offer;

• PC & laptop computer check up and diagnosis

• Computer hardware fault find, repairs & upgrades

• Hardware supplied for custom built PC’s

• Networking and network card repairs

• Software updates and driver fixes

• All peripherals installed, fixed and repaired

• Inspect and fix computer hardware

• Perform security checks and virus scans

• Defrag Hard drives for improved performance

• Install operating system security updates

• Optimize Windows for fast boot & performance

• Full test of your computer components

• Clean up internet files: speed up your browser

• Computer Dust & Clean; Keyboard, Screen & case

• Desktop & laptop hardware upgrades advice

• Remote support: fix your computer without a visit

• NO FIX NO FEE Guarantee

PC Help at home specialize in on site fault diagnosis and repair services at your home, place of work or business throughout North Surrey & South West London. We offer on-site computer hardware repair services to computer user of PC & Mac, desktop and laptop.

Operating from our base in Walton on Thames we serve business computer users in Addlestone, Brooklands, Camberley, Chertsey, Chessington, Chobham, Cobham, East Molesey, Epsom, Esher, Feltham, Guildford, Hampton, Hersham, Lightwater, New Malden, Richmond, Sheerwater, Shepperton, Staines, Sunbury, Surbiton, Tadworth, Teddington, Thames Ditton, Thorpe, Tolworth, Twickenham, West Byfleet, West Molesey, Weybridge, Woking, Worcester Park, Worplesdon and many locations nearby.

Our Computer, laptop and PC health check service often finds faults you don’t even know you have. It analyses your computer, fixes boot problems and examines your hardware, disk drives, memory, CPU and motherboard to ensure all are working to their optimum level.


• Screen cracked or broken

• LCD bleeding

• Display blank or no backlight

• LCD flickering or vertical lines

• Dead pixels on display

• Damaged or cracked LCD screen

• Unresponsive touchscreen

• Lens and headphone jack repair

• Device not charging or losing charge

• Liquid damage

• Dropped or sat on devices

• Device not picking up GSM 3G or WiFi

• Software issues

• Devices stuck in recovery mode

• Apple error message on upgrade

• Call-out and assistance & fix

• Check-a-trade certified with NO FIX NO FEE



Qualified to Undertake

  • B2B IT Support
  • Broadband Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • IT and Consultancy
  • Laptop Repairs
  • Mac Product Repairs
  • Mobile Phone Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs
  • Printer Repairs


Company Information

Limited Company: No
VAT Registered: No. 940 1979 14
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 25,000


3 received by Checkaprofessional

These references were checked by Checkaprofessional when PC Help@Home joined in August 2007.

Feedback Reports

Showing 10 out of 337
Total recommendations:
337 reports, average score 9.9
Last six months: 10 reports
  1. Resolving problems with installation of wireless printer and scanner

    Walter quickly identified and solved the issues with my printer/scanner. Sorted out the settings and gave very useful advice on using the printer/scanner and other devices. Also gave advice on some Apple basics that I had not been aware of. Walter was very pleasant and helpful and would certainly use this company again.
    Client in Richmond, 28 September 2015
    Overall Score 10
  2. Old PC back to its Factory Settings. Help with understanding new Apple iMac and installing Microsoft's Home Office 2016

    Walter was a very helpful and friendly chap, who personalised many areas of my new iMac computer for me, which helped me feel more at ease. He enabled me to understand the differences between working off Apple products, vs other brands, better than anyone else has ever done. I was/am very grateful to him for his patience and support. I would recommend this company, as it has a more home-friendly approach. Thank you :)
    Client in Cobham, 22 September 2015
    Overall Score 10
  3. Cleared up word files and other sundry matters.

    Yes the word files were all sorted but Walter left me with a MS Outlook account which I find surplus to requirements as I tend to use Google for everything so that everything goes into Google Drive or Evernote or G Mail.
    Client in East Molesey, 26 July 2015
    Overall Score 9.2
  4. Increased our PC capacity. Restored problems with Apple iCloud/ photo stream

    Daniel understood our problem, described by our not so knowledgable IT background. Not only fixed it by his suggestions, but 'saved' my thousands of precious photos on 4 separate platforms. Would highly recommend his business for his efficiency, communication and being incredibly helpful.
    Client in Walton-on-Thames, 23 July 2015
    Overall Score 10
  5. Business computers general maintenance, fixes, updates, email set, file compressions, clean up, anti virus, removal of unwanted programmers and viruses, laptop clean up, iPad set up, home pic maintenance, printer networking etc.....

    Walter is professional, very competent and fast.
    Client in East Molesey, 25 June 2015
    Overall Score 10
  6. Clean up and tried to install Vista Package 1&2

    Re installed Chrome successfully.
    Client in West Molesey, 27 May 2015
    Overall Score 10
  7. Laptop general maintenance, to improve hard disk space and create new backups

    Walter was very helpful, friendly and worked at amazing speed to solve my dwindling disk space problem very efficiently. He also guided me to some useful applications and helped me set up new backups. It was a really useful check-up for my laptop.
    Client in West Molesey, 18 May 2015
    Overall Score 10
  8. Computer Clean Up and clearing viruses

    As always, a fast, professional service carried out by courteous staff. Brilliant!
    Client in West Molesey, 29 April 2015
    Overall Score 10
  9. Problem with Outlook loading on my laptop.

    Excellent service with friendly staff.
    Client in Walton-On-Thames, 24 April 2015
    Overall Score 10

These are the most recent 10 feedback reports

Read all 337 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.