PC Help@Home

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Membership number: 851

Member since: August 2007


3 Station Avenue, Walton-on-Thames, Surrey, KT12 1NR
Locations Covered
Walton-on-Thames, Esher, Weybridge, West Molesey, East Molesey, London, Surrey
PC Help@Home Feedback Scores

Company Profile

PC Help at Home repairs your computer hardware problems in your home or at your place of work, it’s that simple. Simply pick up the phone and we’ll do the rest. Our NO FIX NO FEE guarantee means you have total peace of mind when booking us to diagnose and repair your computer.

Whatever your PC, whether laptop computer, desktop computer or netbook, our trained technicians assess your computer problem and then repair it. It doesn’t matter if it is hardware or software problem, we will find the root cause and offer you the very best, most cost effective solution. We deal with all computer hardware; laptops, printers, routers, WiFi equipment and network equipment, all of which we can diagnosed and repair if at all possible.

Tweet @YourPCHelp

Call PC Help at Home now on 01932 267085 to upgrade or install your PC or laptop.

Computer repair services we offer;

• PC & laptop computer check up and diagnosis

• Computer hardware fault find, repairs & upgrades

• Hardware supplied for custom built PC’s

• Networking and network card repairs

• Software updates and driver fixes

• All peripherals installed, fixed and repaired

• Inspect and fix computer hardware

• Perform security checks and virus scans

• Defrag Hard drives for improved performance

• Install operating system security updates

• Optimize Windows for fast boot & performance

• Full test of your computer components

• Clean up internet files: speed up your browser

• Computer Dust & Clean; Keyboard, Screen & case

• Desktop & laptop hardware upgrades advice

• Remote support: fix your computer without a visit

• NO FIX NO FEE Guarantee

PC Help at home specialize in on site fault diagnosis and repair services at your home, place of work or business throughout North Surrey & South West London. We offer on-site computer hardware repair services to computer user of PC & Mac, desktop and laptop.

Operating from our base in Walton on Thames we serve business computer users in Addlestone, Brooklands, Camberley, Chertsey, Chessington, Chobham, Cobham, East Molesey, Epsom, Esher, Feltham, Guildford, Hampton, Hersham, Lightwater, New Malden, Richmond, Sheerwater, Shepperton, Staines, Sunbury, Surbiton, Tadworth, Teddington, Thames Ditton, Thorpe, Tolworth, Twickenham, West Byfleet, West Molesey, Weybridge, Woking, Worcester Park, Worplesdon and many locations nearby.

Our Computer, laptop and PC health check service often finds faults you don’t even know you have. It analyses your computer, fixes boot problems and examines your hardware, disk drives, memory, CPU and motherboard to ensure all are working to their optimum level.


• Screen cracked or broken

• LCD bleeding

• Display blank or no backlight

• LCD flickering or vertical lines

• Dead pixels on display

• Damaged or cracked LCD screen

• Unresponsive touchscreen

• Lens and headphone jack repair

• Device not charging or losing charge

• Liquid damage

• Dropped or sat on devices

• Device not picking up GSM 3G or WiFi

• Software issues

• Devices stuck in recovery mode

• Apple error message on upgrade

• Call-out and assistance & fix

• Check-a-trade certified with NO FIX NO FEE



Qualified to Undertake

  • Broadband Support
  • Computer Maintenance
  • Computer Sales
  • Data Recovery / Back up
  • IT and Consultancy
  • Laptop Repairs
  • Mobile Phone Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs


Company Information

Limited Company: No
VAT Registered: No. 940 1979 14
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 25,000


3 received by Checkaprofessional

These references were checked by Checkaprofessional when PC Help@Home joined in August 2007.

Feedback Reports

Showing 10 out of 326
Total recommendations:
326 reports, average score 9.9
Last six months: 5 reports
  1. Uninstalling obsolete programmes and cleaning up my computer

    Excellent prompt and courteous service from Walter who rectified the problems with my computer on the day I rang the office . He didn't have to make a journey to my home. Many Thanks!
    Client in Ascot, 10 February 2015
    Overall Score 10
  2. New System install and maintenance throughout the team

    Always impeccable - goes above and beyond . Really gets the issues needing resolution and is ever on hand to constructively advise.
    Client in Henley-on-Thames, 22 January 2015
    Overall Score 10
  3. Problem Accessing Microsoft Outlook and other Outlook Problems

    Walter - what a star! I run a small business so have no IT function to help me. Most of the time I muddle through but this time I was stumped. I called and spoke to Sarah this morning and by 2pm Walter was on my doorstep. He quickly sorted out the problem I had, gave me some very sound advice about storing, archiving and backing up my files and emails and set the whole thing up for me. Plus he cleaned up my PC and sorted out a few other niggles and problems. Great service and will definitely use them again. I've already started created a list!
    Client in Hampton, 15 January 2015
    Overall Score 10
  4. PC would not load web pages even though connected to the internet

    Walter always sorts out my computer problems. He is highly knowledgeable, explains the problem and what he has done to solve it. He also often finds potential future problems and takes steps to stop them at source.
    Client in Walton-on-Thames, 18 September 2014
    Overall Score 10
  5. Fixed spam on a Mac laptop, sorted out the wifi and the printer

    Walter was fantastic. Very helpful and competent. I would use him again.
    Client in Twickenham, 11 September 2014
    Overall Score 10
  6. Recovering Laptop Function

    The technician was extremely helpful and we were very satisfied with his visit.
    Client in Esher, 7 August 2014
    Overall Score 10
  7. General maintenance and virus scan

    Reliable, knowledgeable and courteous.
    Client in Weybridge, 24 July 2014
    Overall Score 9.4
  8. Restoring laptop after full system restore

    After having to initiate a full system restore on my laptop, I got in a hopeless mess trying to reinstall programmes I had lost, e.G Photoshop, printer driver, graphics package ... plus I was unable to use my email other than through the ISP's webmail. I phoned PC Help@Home, having found them on Google, and Walter came within 24 hours and got me fully operational again, as well as adding some useful features I'd never had before, and giving me lots of advice, some of which I understood ! Totally professional, and a pleasure to deal with. Will definitely recommend his company and him to anyone who gets into a similar hole !
    Client in Walton-on-Thames, 22 July 2014
    Overall Score 10
  9. Changed my old computer to a new one.

    PC Help did an excellent job of replacing my old computer for a new one. They set it up with printers, internet and external back-up drives so the process was seamless. They impressed me by coming back on a Sunday when I got stuck using the new soft ware. I recommend them to any one.
    Client in Walton-on-Thames, 1 July 2014
    Overall Score 10
  10. Sorted out mal ware issues amongst other things

    This is the second time Walter has been to sort out my computer and he has been polite, professional and done what he came to do and more both times. I would just prefer not to have to wait a week before he could fit me in !
    Client in Woking, 27 May 2014
    Overall Score 10

These are the most recent 10 feedback reports

Read all 326 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.