PC Help@Home

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Membership number: 851

Member since: 2007


3 Station Avenue, Walton-on-Thames, Surrey, KT12 1NR
Locations Covered
Walton-on-Thames, Esher, Weybridge, West Molesey, East Molesey, London, Surrey
PC Help@Home Feedback Scores

Company Profile

PC Help at Home repairs your computer hardware problems in your home or at your place of work, it’s that simple. Simply pick up the phone and we’ll do the rest. Our NO FIX NO FEE guarantee means you have total peace of mind when booking us to diagnose and repair your computer.

Whatever your PC, whether laptop computer, desktop computer or netbook, our trained technicians assess your computer problem and then repair it. It doesn’t matter if it is hardware or software problem, we will find the root cause and offer you the very best, most cost effective solution. We deal with all computer hardware; laptops, printers, routers, WiFi equipment and network equipment, all of which we can diagnosed and repair if at all possible.

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Call PC Help at Home now on 01932 267085 to upgrade or install your PC or laptop.

Computer repair services we offer;

• PC & laptop computer check up and diagnosis

• Computer hardware fault find, repairs & upgrades

• Hardware supplied for custom built PC’s

• Networking and network card repairs

• Software updates and driver fixes

• All peripherals installed, fixed and repaired

• Inspect and fix computer hardware

• Perform security checks and virus scans

• Defrag Hard drives for improved performance

• Install operating system security updates

• Optimize Windows for fast boot & performance

• Full test of your computer components

• Clean up internet files: speed up your browser

• Computer Dust & Clean; Keyboard, Screen & case

• Desktop & laptop hardware upgrades advice

• Remote support: fix your computer without a visit

• NO FIX NO FEE Guarantee

PC Help at home specialize in on site fault diagnosis and repair services at your home, place of work or business throughout North Surrey & South West London. We offer on-site computer hardware repair services to computer user of PC & Mac, desktop and laptop.

Operating from our base in Walton on Thames we serve business computer users in Addlestone, Brooklands, Camberley, Chertsey, Chessington, Chobham, Cobham, East Molesey, Epsom, Esher, Feltham, Guildford, Hampton, Hersham, Lightwater, New Malden, Richmond, Sheerwater, Shepperton, Staines, Sunbury, Surbiton, Tadworth, Teddington, Thames Ditton, Thorpe, Tolworth, Twickenham, West Byfleet, West Molesey, Weybridge, Woking, Worcester Park, Worplesdon and many locations nearby.

Our Computer, laptop and PC health check service often finds faults you don’t even know you have. It analyses your computer, fixes boot problems and examines your hardware, disk drives, memory, CPU and motherboard to ensure all are working to their optimum level.


• Screen cracked or broken

• LCD bleeding

• Display blank or no backlight

• LCD flickering or vertical lines

• Dead pixels on display

• Damaged or cracked LCD screen

• Unresponsive touchscreen

• Lens and headphone jack repair

• Device not charging or losing charge

• Liquid damage

• Dropped or sat on devices

• Device not picking up GSM 3G or WiFi

• Software issues

• Devices stuck in recovery mode

• Apple error message on upgrade

• Call-out and assistance & fix

• Check-a-trade certified with NO FIX NO FEE



Qualified to Undertake

  • B2B IT Support
  • Broadband Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • IT and Consultancy
  • Laptop Repairs
  • Mac Product Repairs
  • Mobile Phone Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs
  • Printer Repairs


Company Information

Limited Company: No
VAT Registered: No. 940 1979 14
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 25,000


3 received by Checkaprofessional

These references were checked by Checkaprofessional when PC Help@Home joined in August 2007.

Feedback Reports

Showing 10 out of 353
Total recommendations:
353 reports, average score 9.9
Last six months: 5 reports
  1. Full security check

    Having thought I had contacted AVG it turned out I had contacted a company with AVG in their title to be told that my computer was at threat and I should have it checked out by a Cyper Security Expert from UK InfoTech Technology which I did and then a bill for £420.00 was received. It turned out I had not contacted the official AVG and asked Daniel for help. He came the very next day did a full security check, removed all the software that this company had installed and added Kaspersky. Thank you Daniel for now putting my mind at rest!
    Client in Walton-on-Thames, 22 December 2016
    @ Verified By Email
    Overall Score 10
  2. Faulty hard drive replaced

    Walter K visited initially to replace the failed drive but this wasn't straight-forward due to the way the dual drives were set up. To ensure no data was lost he loaded free software and set it up to run a system image once I had purchased a portable hard drive. This I did and he revisited a week later and replaced the drive and also changed the RAID set-up so that the dual drives mirrored each other rather than acting as a single drive, which was a little complicated. This was all accomplished within an hour and my PC was back in full health after the system image completed copying back onto the hard drives (some 11 hours later!), Walter having left instructions on how to proceed which all went smoothly. I was very impressed with his knowledge and friendly and informative manner and would not hesitate to recommend his company to anyone with a sick PC/Mac.
    Client in Addlestone, 11 November 2016
    @ Verified By Email
    Overall Score 9.8
  3. Re-install Windows 10 plus several other minor problems needing attention

    Having been exasperated with my computer of late with a mix of irritating problems and no email access, it was a relief to find that Walter could sort the problems out and put my computer back on track. I will definitely call on this company again if and when any further problems arise.
    Client in East Molesey, 2 November 2016
    @ Verified By Email
    Overall Score 10
  4. Fixing sundry problems and reloading Windows etc.,

    Have used Walter K on various occasions over past 4 years and have always been very pleased with his approach ( to a simple user like me ! ) and professionalism . Would recommend him without hesitation .
    Client in Weybridge, 19 September 2016
    @ Verified By Email
    Overall Score 10
  5. Faulty pc

    Tracked down and repaired a difficult software/hardware problem
    Client in Walton-on-Thames, 15 September 2016
    @ Verified By Email
    Overall Score 10
  6. Diagnosed faulty mSATA drive, removed from system and RAID broken to allow system to function. Advised on possible upgrades.

    Fault diagnosed quickly and temporarily "repaired" so I could continue using my computer while waiting for a replacement piece of hardware to arrive in the post. TYVM!
    Client in Feltham, 25 July 2016
    @ Verified By Email
    Overall Score 10
  7. Reconnecting printer and various IT solutions

    Very professional, answered all my queries and gave good advice. Computer and iPad working better now. Thanks to Walter.
    Client in Feltham, 22 July 2016
    @ Verified By Email
    Overall Score 9.8
  8. PC Build Upgrades

    Adam from the Walton shop came around to my house today to help upgrade some PC components. He was very friendly yet professional, completing the task with the utmost efficiency and helpfulness. I recommend him to anyone looking for PC help.
    Client in Walton-on-Thames, 14 June 2016
    @ Verified By Email
    Overall Score 10
  9. Installing printer and TV

    Over the past 9 or 10 years I have used this business 5 or 6 times. Each time I have felt Daniel and Walter have "gone the extra mile" to ensure a positive result. ( I am a complete technophobe) !! They are friendly, professional and offer useful and beneficial advice.
    Client in Shepperton, 8 June 2016
    @ Verified By Email
    Overall Score 10
  10. Half a dozen accumulated problems of difficult connectivity and suboptimal operation.

    Walter came and expertly sorted out ALL my problems on my desktop and laptop and as always it was done in an efficient and friendly way too.
    Client in Feltham, 10 May 2016
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 353 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.