PC Help@Home

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Membership number: 851

Member since: 2007


3 Station Avenue, Walton-on-Thames, Surrey, KT12 1NR
Locations Covered
Walton-on-Thames, Esher, Weybridge, West Molesey, East Molesey, London, Surrey
PC Help@Home Feedback Scores

Company Profile

PC Help at Home repairs your computer hardware problems in your home or at your place of work, it’s that simple. Simply pick up the phone and we’ll do the rest. Our NO FIX NO FEE guarantee means you have total peace of mind when booking us to diagnose and repair your computer.

Whatever your PC, whether laptop computer, desktop computer or netbook, our trained technicians assess your computer problem and then repair it. It doesn’t matter if it is hardware or software problem, we will find the root cause and offer you the very best, most cost effective solution. We deal with all computer hardware; laptops, printers, routers, WiFi equipment and network equipment, all of which we can diagnosed and repair if at all possible.

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Call PC Help at Home now on 01932 267085 to upgrade or install your PC or laptop.

Computer repair services we offer;

• PC & laptop computer check up and diagnosis

• Computer hardware fault find, repairs & upgrades

• Hardware supplied for custom built PC’s

• Networking and network card repairs

• Software updates and driver fixes

• All peripherals installed, fixed and repaired

• Inspect and fix computer hardware

• Perform security checks and virus scans

• Defrag Hard drives for improved performance

• Install operating system security updates

• Optimize Windows for fast boot & performance

• Full test of your computer components

• Clean up internet files: speed up your browser

• Computer Dust & Clean; Keyboard, Screen & case

• Desktop & laptop hardware upgrades advice

• Remote support: fix your computer without a visit

• NO FIX NO FEE Guarantee

PC Help at home specialize in on site fault diagnosis and repair services at your home, place of work or business throughout North Surrey & South West London. We offer on-site computer hardware repair services to computer user of PC & Mac, desktop and laptop.

Operating from our base in Walton on Thames we serve business computer users in Addlestone, Brooklands, Camberley, Chertsey, Chessington, Chobham, Cobham, East Molesey, Epsom, Esher, Feltham, Guildford, Hampton, Hersham, Lightwater, New Malden, Richmond, Sheerwater, Shepperton, Staines, Sunbury, Surbiton, Tadworth, Teddington, Thames Ditton, Thorpe, Tolworth, Twickenham, West Byfleet, West Molesey, Weybridge, Woking, Worcester Park, Worplesdon and many locations nearby.

Our Computer, laptop and PC health check service often finds faults you don’t even know you have. It analyses your computer, fixes boot problems and examines your hardware, disk drives, memory, CPU and motherboard to ensure all are working to their optimum level.


• Screen cracked or broken

• LCD bleeding

• Display blank or no backlight

• LCD flickering or vertical lines

• Dead pixels on display

• Damaged or cracked LCD screen

• Unresponsive touchscreen

• Lens and headphone jack repair

• Device not charging or losing charge

• Liquid damage

• Dropped or sat on devices

• Device not picking up GSM 3G or WiFi

• Software issues

• Devices stuck in recovery mode

• Apple error message on upgrade

• Call-out and assistance & fix

• Check-a-trade certified with NO FIX NO FEE



Qualified to Undertake

  • B2B IT Support
  • Broadband Support
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • IT and Consultancy
  • Laptop Repairs
  • Mac Product Repairs
  • Mobile Phone Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs
  • Printer Repairs


Company Information

Limited Company: No
VAT Registered: No. 940 1979 14
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 25,000


3 received by Checkaprofessional

These references were checked by Checkaprofessional when PC Help@Home joined in August 2007.

Feedback Reports

Showing 10 out of 344
Total recommendations:
344 reports, average score 9.9
Last six months: 7 reports
  1. Half a dozen accumulated problems of difficult connectivity and suboptimal operation.

    Walter came and expertly sorted out ALL my problems on my desktop and laptop and as always it was done in an efficient and friendly way too.
    Client in Feltham, 10 May 2016
    Overall Score 10
  2. Help setting up Dragon voice recognition transcription system on my PC.

    Walter was very knowledgeable and quick. He also helped to sort out some other problems/confusions on my computer and made some improvements.
    Client in Woking, 5 May 2016
    Overall Score 10
  3. Sorted out a wireless mouse connection issue and cloud access

    Work undertaken by Walter. Exceptional knowledge and level of service. Would not hesitate to recommend.
    Client in Esher, 11 April 2016
    Overall Score 10
  4. Got my printer working. Reset outlook to operate on tablet and pc with back up

    Just what one needs. Can sort out any problem you give them
    Client in Weybridge, 11 February 2016
    Overall Score 10
  5. IMac set up with BT HomeHub5 with various complications

    To those of us who know a bit about techy stuff, but not enough, Walter is a godsend. He knows what he's doing. Job done. Brilliant.
    Client in Walton-on-Thames, 9 February 2016
    Overall Score 10
  6. Lots to 3 computers

    I have used Walter before and trust him. Always very friendly and knowledgeable.
    Client in London, 8 January 2016
    Overall Score 10
  7. Moving email accounts from Windows Live to Outlook

    The transition was done and led to a few residual problems which were overcome through additional support.
    Client in Weybridge, 5 January 2016
    Overall Score 10
  8. Resolving problems with installation of wireless printer and scanner

    Walter quickly identified and solved the issues with my printer/scanner. Sorted out the settings and gave very useful advice on using the printer/scanner and other devices. Also gave advice on some Apple basics that I had not been aware of. Walter was very pleasant and helpful and would certainly use this company again.
    Client in Richmond, 28 September 2015
    Overall Score 10
  9. Old PC back to its Factory Settings. Help with understanding new Apple iMac and installing Microsoft's Home Office 2016

    Walter was a very helpful and friendly chap, who personalised many areas of my new iMac computer for me, which helped me feel more at ease. He enabled me to understand the differences between working off Apple products, vs other brands, better than anyone else has ever done. I was/am very grateful to him for his patience and support. I would recommend this company, as it has a more home-friendly approach. Thank you :)
    Client in Cobham, 22 September 2015
    Overall Score 10
  10. Cleared up word files and other sundry matters.

    Yes the word files were all sorted but Walter left me with a MS Outlook account which I find surplus to requirements as I tend to use Google for everything so that everything goes into Google Drive or Evernote or G Mail.
    Client in East Molesey, 26 July 2015
    Overall Score 9.2

These are the most recent 10 feedback reports

Read all 344 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.