Paul Graham Estate Agents

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Total recommendations:
218 reports, average score 9.8
Last six months: 30
  1. Selling of property

    I would recommend this company.
    Client in Sunderland, 16 December 2017
    Overall Score 9
  2. Sale of our family home

    Adam was professional and knowledgeable from the valuation all the way through to exchange and completion. When selling your house you can't put a price on professionalism and local knowledge, Adam and the rest of the team ensured that the sale was a quick process (our house was sold within 2 weeks while we were on holiday) and we were kept up to date throughout. I would highly recommend them for selling or purchasing a property in the local area.
    Client in Carshalton, 18 October 2017
    @ Verified By Email
    Overall Score 10
  3. Valuation, marketing through to sale

    Extremely professional and friendly team. Adam Lacy dealt with the initial sale and Jane Kelly with the mediation. Jane and Adam gave us advice and were always on hand when we needed.
    Client in Surrey, 25 September 2017
    @ Verified By Email
    Overall Score 9.8
  4. House sale

    Overall we are pleased with the service given, particularly that we had one chain break on us and had to start all over again. Through this journey Mark, Lisa, Jacqui, and the others at Paul Graham, helped us through the various stages to completion. We would recommend Paul Graham to others.
    Client in Sutton, 22 September 2017
    @ Verified By Email
    Overall Score 10
  5. Sale of property

    Excellent service, updates on progress regularly, a pleasure to deal with.
    Client in East Grinstead, 20 September 2017
    Overall Score 10
  6. Purchase of property

    Very professional and provided excellent support throughout purchase
    Client in Wallington, 18 September 2017
    Overall Score 9.6
  7. Sale of deceased parents house

    Our family chose Paul Graham estate agents purely based on meeting Adam Lacey and the empathy and professionalism he showed us at a very emotional and upsetting time. Our father had just passed away and we needed to sell the family home. We were also considering selling with another company, but following positive and confident info from Adam we decided to just sell with one estate agent. Overall the sale wasn't as straightforward as we thought it would be but Paul Graham remained efficient throughout. More regular updates would have scored higher as we seemed to often be chasing progress on the sale at times.
    Client in Market Harborough, 18 August 2017
    @ Verified By Email
    Overall Score 9.6
  8. Estate agents

    Very professional and hard working estate agents. I would definitely recommend and use in future. It was a difficult sale and I don't think we would have got to exchange stage without them.
    Client in Carshalton, 18 August 2017
    @ Verified By Email
    Overall Score 10
  9. Purchase of property

    Great service
    Client in Mitcham, 17 August 2017
    Overall Score 10
  10. Purchase of property

    Good service, we do recommend Paul Graham Agency
    Client in London, 16 August 2017
    Overall Score 10
  11. Purchase of property

    Excellent service would recommend to anybody
    Client in Wallington, 16 August 2017
    Overall Score 10
  12. House sale

    Really helpful and professional from start to finish
    Client in Carshalton, 9 August 2017
    @ Verified By Email
    Overall Score 10
  13. Sold Property

    We can't recommend Paul Graham enough. They were brilliant from start to finish and made the process of selling our property stress free. Steve did our initial house valuation and pictures. He was enthusiastic and realistic about the value and sell-ability of our flat. There was no hard sale and he didn't bad mouth other agents....unlike others we'd requested a valuation from! Adam did our negotiations and in a very professional manner.  He was thorough, honest and great at negotiating the best price. The best part of Paul Graham....Jane Kelly. Jane I can thank for doing pretty much everything. She checked in once a week for a catch up, rang both sets of Solicitors regularly and also our buyer.  Nothing was to much effort and Jane did it with such professionalism. She was a delight to speak with.
    Client in Leatherhead, 25 July 2017
    Overall Score 10
  14. Purchase of property

    Kept us updated regularly on the flat (chain). Happy with the estate agents.
    Client in Wallington, 24 July 2017
    Overall Score 10
  15. Purchase of house

    Lovely, professional and helpful
    Client in Wallington, 18 July 2017
    Overall Score 10
  16. Purchase of property

    Very happy, good communication at all times
    Client in Wallington, 17 July 2017
    Overall Score 10
  17. Purchase of property

    Paul Graham has always been friendly, helpful and honest.
    Client in Wallington, 30 June 2017
    @ Verified By Email
    Overall Score 10
  18. Sale of property

    Thank you Jacqui and Lisa for a fantastic service. Great communication throughout.
    Client in South Croydon, 30 June 2017
    Overall Score 10
  19. Jane has dealt with all the process of us buying

    Moving tomorrow and Jane has been fantastic. Very helpful, worked fast and very approachable. You have been a huge part of us finding our dream home, thank you
    Client in Coulsdon, 29 June 2017
    @ Verified By Email
    Overall Score 10
  20. New Flat

    Very nice service, people. Perfect
    Client in Sutton, 23 June 2017
    Overall Score 9.8
  21. Purchase of property

    Very helpful and professional.
    Client in Wallington, 20 June 2017
    Overall Score 10
  22. Purchase of property

    Friendly and efficient staff, quick responses to queries
    Client in Wallington, 16 June 2017
    Overall Score 9
  23. Purchase of property

    Paul Graham provided a professional service which has been greatly appreciated.
    Client in Wallington, 16 June 2017
    Overall Score 8.8
  24. Purchase of property

    Brilliant, Jacqui kept us in the loop the whole time. Thank you.
    Client in Croydon, 13 June 2017
    Overall Score 10
  25. Sold our house and also dealt with our purchase

    Overall the service was excellent. Jane Kelly kept me updated at every step of the process. She was extremely helpful and supportive.
    Client in Surrey, 26 May 2017
    @ Verified By Email
    Overall Score 10
  26. Sale of my mother's house

    We were very happy with Paul Graham Carshalton. We had widely differing valuations from three agents - I don't think it was the easiest house to value. Steve came in with the middle valuation which I think was pitched just right to attract a large number of viewings, without being too low. We had several offers well over the guide price. Adam and Jane looked after us in a busy week of viewings, kept us well informed, and advised us on which offer to accept. Then Jane took over and handled the process between acceptance, to exchange and completion. She was easy to reach on the telephone and kept a good line of communication open between ourselves and the purchasers. We were very satisfied with the service we received. .
    Client in Bedford, 18 May 2017
    @ Verified By Email
    Overall Score 10
  27. Valuation and sale of property

    Paul Graham (Carshalton branch) has been amazing. I have had a long, protracted process in selling but they have been in touch with me all the way - even more than the agent for the house I was buying. I received an offer on my property really quickly and was very pleased with the way that the appointments for view the house were conducted. They phoned and emailed all the time to let me know what was going on. I felt able to call the office knowing all the staff were friendly and willing to help - even it if was just to take a message which I knew that they would pass on and someone would get back to me promptly. Highly recommend them. Thank you for all your support!
    Client in Carshalton, 15 May 2017
    @ Verified By Email
    Overall Score 10
  28. Sale of my house

    Paul Graham are undoubtedly more expensive than the on line Estate Agents, however in my opinion their support during the sales process and particularly in process between agreeing an offer and completing is what you pay for - and is well worth while. All the staff are very friendly, efficient and know about your sale - but I would give Jane a special mention. She is terrific. I would undoubtedly use them again.
    Client in Carshalton, 2 May 2017
    @ Verified By Email
    Overall Score 10
  29. Bought a flat

    Excellent service by Paul Graham - Carshalton. Bought a flat a few months ago. Both Jane and all her colleagues were polite, considerate, helpful, dedicated and professional. Jane went the extra mile, hands on, in helping as the flat had issues with the Lease and I needed to complete. Emails and telephone calls were responded promptly. Would not hesitate to recommend. Very good professional service. Keep up the Good Work.
    Client in CARSHALTON, 28 April 2017
    @ Verified By Email
    Overall Score 10
  30. Sale of house

    My Mum and I wanted to write to you to express our gratitude for your help and advise during the sale of her property. As you know, Mum has lived there 50 years and needed to down size after Dad passed away five years ago, but she struggled with this decision for years before finally put the house on the market. Unfortunately it was not the right Estate Agent and the experience was not great. However, a chance enquiry and a subsequent visit to your offices and it has turned our lives around. Immediately we felt looked after. The process of moving over to Paul Graham was dealt with which took an incredible weight from our shoulders for which we are very grateful. Once the house was sold Mum felt informed and advised by yourselves and it has never been too much trouble to answer queries or help. Therefore I can say that I will always highly recommend Paul Graham and will always feel very grateful to you all who have made this incredibly difficult move as painless as it could be. Val and Kelly Porter
    Client in Wallington, 20 April 2017
    @ Verified By Email
    Overall Score 10
  31. Purchase of property

    Brilliant, thanks
    Client in Epsom, 7 April 2017
    @ Verified By Email
    Overall Score 10
  32. Purchase of property

    Very honest and very helpful
    Client in Croydon, 7 April 2017
    Overall Score 9.4
  33. Sale of House

    An exceptional service in all respects. I would highly recommend them to any friends or family. Don't be tempted to go to online estate agents. You only get what you pay for.
    Client in Carshalton, 29 March 2017
    Verified by Phone
    Overall Score 10
  34. Sale and Purchase of Property

    Fantastic service, great friendly and professional team.
    Client in Carshalton, 17 March 2017
    Overall Score 10
  35. Purchase of Property

    Lovely staff, very efficient. 10/10
    Client in London, 13 March 2017
    Overall Score 10
  36. Sale of Property

    Excellent service throughout the sale. Jacqui was great.
    Client in Croydon, 3 March 2017
    Overall Score 10
  37. Purchase of Property

    I would recommend this company.
    Client in Croydon, 3 March 2017
    Overall Score 9
  38. Purchase of a property

    Very good professional service
    Client in London, 28 February 2017
    @ Verified By Email
    Overall Score 10
  39. Purchase of property

    Very, very helpful!
    Client in South Croydon, 20 February 2017
    Overall Score 10
  40. Buying a flat

    Really helpful and considerate.
    Client in Carshalton, 10 February 2017
    Overall Score 10
  41. Selling my house

    Paul Graham provided an excellent service, supporting us through the whole sale process.
    Client in Croydon, 8 February 2017
    @ Verified By Email
    Overall Score 9
  42. Purchasing a house

    The staff were helpful all along the line. They were patient and informative throughout.
    Client in Croydon, 26 January 2017
    Overall Score 10
  43. Helped with the selling of our property, purchase of a property

    Jane was extremely helpful when it came to matters brought up on the survey. She helped arrange the relevent trade to resolve the issue at hand.
    Client in Sutton, 25 January 2017
    @ Verified By Email
    Overall Score 9
  44. Buying property

    We bought a property through Paul Graham estates and found it a very positive experience overall. Denise, Jane and Adam were all very friendly and helpful and all were able to pick up the file and provide an update so we didn't have to depend on one person. We had weekly updates and even when some of the delay was down to us, they were very understanding and weren't pushy which could have added more stress to the already pressurising situation. There was also some miscommunication on the solicitors/vendors side regarding building work, and we weren't aware that we were in a chain, but Jane helped iron things out and even called upon her own resources to reassure us. Following a previous deal that fell through and where we had a very horrible and stressful experience with another estate agents in Mitcham, we didn't think we had the energy or patience to go through the house buying process again. However, we found this property which ticked all the boxes, and the team at Paul Graham Estates really looked after us - despite knowing that they are usually there to represent the vendor only. Overall, we couldn't have had a more positive experience and are so very, very grateful that we bought our dream family home with Jane and the team. Thank you again!
    Client in Sutton, 20 January 2017
    @ Verified By Email
    Overall Score 10
  45. Purchase Flat

    Excellent friendly and professional! Easy to deal with and not pushy!
    Client in Wallington, 6 January 2017
    Overall Score 10
  46. House sale

    Fantastic service from beginning to end, Nothing was too much trouble. They sold our property in 3 days !,
    Client in Carshalton, 9 December 2016
    @ Verified By Email
    Overall Score 10
  47. Purchase of Property

    Amazing service very professional.
    Client in Wallington, 9 December 2016
    Overall Score 10
  48. Selling

    Great service throughout, easy, straightforward and someone always on hand to help.
    Client in Horsham, 8 December 2016
    Overall Score 9.6
  49. House Sale

    Phenomenal service, always 'smiling' on the phone. Couldn't have done it without them!
    Client in Caterham, 5 December 2016
    @ Verified By Email
    Overall Score 10
  50. Purchase

    Always professional, provided good communication.
    Client in London, 28 November 2016
    Overall Score 9.4
  51. Marketed and sold our property

    All went well in a tricky market
    Client in Carshalton, 28 November 2016
    @ Verified By Email
    Overall Score 9.8
  52. Buying property

    Excellent service, good communication and always helpful. Amazing.
    Client in Wallington, 25 November 2016
    Overall Score 9.8
  53. Initial valuation, marketing and sale of house

    From the initial valuation until the sale was completed, the service I received from the staff at Paul Graham was first rate. Advice was given when required and I was kept informed of progress throughout the sale process. Everyone involved was helpful and professional. They were lovely people to deal with and I couldn't have wished for better. The best estate agents I've used.
    Client in Epsom, 21 November 2016
    @ Verified By Email
    Overall Score 10
  54. Sale of property

    All members of the team were courteous and professional. Gave good support and guidance through the process.
    Client in Wallington, 14 November 2016
    @ Verified By Email
    Overall Score 10
  55. Purchase of property

    Professional service.
    Client in Bromley, 4 November 2016
    Overall Score 9
  56. Handled the viewing and offer acceptance of my property purchase

    I met three members of the sales force in my property search and all were highly knowledgeable about the houses they were showing me and the offer/bidding process. Will strongly consider them for selling the property once the refurbishment is complete.
    Client in Epsom, 31 October 2016
    @ Verified By Email
    Overall Score 9
  57. Sold our two bedroom terrace house for us

    From the outset, Paul Graham Estate Agents were professional and incredibly helpful through every aspect of the sale of our house. All members of staff we dealt with were professional, no question we had was too silly. Jacqui is invaluable as a sales progressor and really helped move the sale along when there were one or two issues. We've used them before, and we'd use them again, highly recommended
    Client in Wallington, 28 October 2016
    @ Verified By Email
    Overall Score 10
  58. Progressing a sale

    Jane has been calm, patient, kind and always professional throughout what proved to be a protracted, often frustrating chain completion. Her guidance has been instrumental in getting us all through this process. Many, many thanks for a job well done!
    Client in Carshalton, 21 October 2016
    @ Verified By Email
    Overall Score 10
  59. Sale of one-bedroom flat

    I bought this flat through Paul Graham six years ago, and was very happy to sell it through them again this time. They couldn't have been easier to deal with, especially when some problems with the Land Registry caused delays. They kept us informed at all times, smoothed over difficulties and really helped progress us towards the final goal. I am really grateful to Steve for advising us well when initially selling that flat and to Jane for keeping the process rolling even when things looked a little fragile! I would highly recommend them for their experienced, professional and personal approach.
    Client in Crowthorne, 7 October 2016
    @ Verified By Email
    Overall Score 10
  60. Selling property

    This is the 2nd house in 6months that they have sold for us. They didn't disappoint on both occasions. The property was put on the market and sold within a week. They came into their own when going through the sales process, were available for help and advice and were proactive in supporting the sale. I would highly recommend this company and this is one estate agent that delivers what it promises. We dealt with Jane Kelly for our sale and she was outstanding throughout the process.
    Client in Carshalton, 21 September 2016
    @ Verified By Email
    Overall Score 10
  61. Sale of House

    Very good professional service, helpful through hard times and ease the stress of it all.
    Client in Croydon, 16 September 2016
    Overall Score 10
  62. House sale

    Great service
    Client in Mitcham, 14 September 2016
    @ Verified By Email
    Overall Score 10
  63. Sold my Late Aunt's House

    Paul Graham sold the property extremely swiftly and were polite and professional throughout, keeping me well-informed and giving well thought out advice when necessary. I would definitely recommend them to others.
    Client in Carshalton, 10 September 2016
    @ Verified By Email
    Overall Score 10
  64. Selling and buying property

    I viewed the property I wanted to buy. Immediately fell in love with it!! There were a couple of people interested in it other than myself. Lisa did a fantastic job in helping me secure my ideal home.
    Client in Croydon, 3 September 2016
    @ Verified By Email
    Overall Score 10
  65. Sale of house

    Good, very professional and took responsibility for pushing the chain through.
    Client in Purley, 2 September 2016
    Overall Score 8.8
  66. Buying a house

    We bought a house which had been put on the market through Paul Graham. Whilst we didn't technically choose them we were very glad the seller had - from booking an initial viewing to the final exchange and completion, the entire process was managed with amazing professionalism and a really friendly approach. This is true from all members of staff we worked with. We feel very lucky to have worked with them, making what could have been a stressful experience so much easier. When we come to sell the place (in the distant future) it is extremely likely that we will use Paul Graham.
    Client in Carshalton, 15 August 2016
    @ Verified By Email
    Overall Score 10
  67. Sale

    Very happy with service and professional approach.
    Client in Wallington, 12 August 2016
    Overall Score 9.8
  68. Purchase of Property

    Brilliant service, great staff. I would highly recommend.
    Client in Tadworth, 5 August 2016
    Overall Score 10
  69. Home Purchase

    I would recommend this company.
    Client in Wallington, 4 August 2016
    Overall Score 10
  70. Purchase of property

    Excellent customer service, highly recommend.
    Client in Wallington, 29 July 2016
    Overall Score 10
  71. Advertising and sale of our 3 bed semi.

    Very good service from Steven Ash, Jane Kelly and Adam Lacey. From open day through to exchange of contracts they offered just what I hoped for. The first sale fell through but within 36 hrs they found a new buyer. There were difficulties for me to do with our purchase to do with paperwork but Jane made several phone calls to help move things along which I'm sure helped. I would happily recommend them.
    Client in Carshalton, 28 July 2016
    @ Verified By Email
    Overall Score 10
  72. Purchase

    Lovely ladies at the Wallington office.
    Client in Wallington, 27 July 2016
    Overall Score 10
  73. Estate agent services

    Very good, would recommend.
    Client in Wallington, 22 July 2016
    Overall Score 9.6
  74. Purchase of house

    This company has been very supporting.
    Client in Croydon, 22 July 2016
    Overall Score 10
  75. Purchase

    Jacqui was very informative, professional and helpful.
    Client in Wallington, 22 July 2016
    Overall Score 10
  76. Purchased property

    Excellent service and communication.
    Client in Croydon, 22 July 2016
    @ Verified By Email
    Overall Score 10
  77. Buying a property

    Always very helpful.
    Client in Wallington, 22 July 2016
    Overall Score 10
  78. Estate agent services

    Excellent.
    Client in Thornton Heath, 15 July 2016
    Overall Score 10
  79. Buying first property

    We bought our first house through Paul Graham. We had seen a few properties beforehand through other estate agents but loved the one we eventually purchased. The viewing was held by Adam Lacy. My wife was 8 months pregnant when the viewing took place and Adam was brilliant giving us the space to view at our own pace. Jane Kelly managed the sale of the property and we were so happy when our offer was accepted. Jane was fantastic in keeping us informed of everything going on. When we were informed that unfortunately problems with the chain had arisen, Jane informed us immediately and was extremely informative to reassure us of what was taking place to salvage the chain. Jane contacted us to provide relevant updates, we did not have to chase them at all! Jane was always calm and professional which is always reassuring when a lot of things are out of your control with the house buying process. We exchanged today and will complete imminently. Thank you Paul Graham...we're excited to create our home!!!
    Client in Carshalton, 13 July 2016
    @ Verified By Email
    Overall Score 10
  80. Sale of house

    Excellent service, house sold hassle free and very quickly. Kept informed throughout.
    Client in Croydon, 30 June 2016
    Overall Score 10
  81. Purchase of House

    Trustworthy, I would recommend this company.
    Client in Sutton, 27 June 2016
    Overall Score 10
  82. Selling our house

    Everything that Adam Lacy, Denise James or Jane Kelly did was very professional. They handled everything for us and made sure that we were kept up to date regarding everything to do with the sale and the eventual exchanging of contracts. We would gladly recommend them to anyone selling their house now or in the future.
    Client in Carshalton, 25 June 2016
    @ Verified By Email
    Overall Score 10
  83. Selling Property

    Excellent service, cannot fault it. First Class!
    Client in Chatham, 13 June 2016
    @ Verified By Email
    Overall Score 10
  84. Buying property

    I would recommend this company.
    Client in Wallington, 10 June 2016
    Overall Score 10
  85. Buyer

    Very helpful and attentive.
    Client in Carshalton, 10 June 2016
    @ Verified By Email
    Overall Score 8
  86. Bought from agent

    Good communication throughout and very helpful.
    Client in Aldershot, 10 June 2016
    Overall Score 7.8
  87. Bought Property

    Excellent service. I would recommend this company.
    Client in Carshalton, 1 June 2016
    Overall Score 10
  88. Sale of property

    Outstanding!! Professional!! Passionate!!
    Client in Wallington, 16 May 2016
    Overall Score 10
  89. Purchase of property

    Very good, informed us of the progress and kept us updated.
    Client in Wallington, 13 May 2016
    Overall Score 9.2
  90. Conveyancing - Sale and Purchase

    I would recommend this company.
    Client in Carshalton, 12 May 2016
    Overall Score 10
  91. Sale of a leasehold flat

    Jaqui and the team were always most helpful and assisted us in finding a suitable solicitor to effect an eviction. Everything was done speedily and efficiently for a very reasonable fee. I can't praise the team highly enough. Full marks all round. Many thanks
    Client in Wallington, 10 May 2016
    Verified by Phone
    Overall Score 10
  92. Sale of flat

    Good communication, we were kept updated throughout the process. Thank you.
    Client in Wallington, 9 May 2016
    Overall Score 9
  93. Purchase of property

    Really happy with the service from Jacqui.
    Client in Wallington, 9 May 2016
    @ Verified By Email
    Overall Score 10
  94. Property Sale

    What was expected to be a stressful experience was eased by a friendly and professional service.
    Client in Totland Bay, 30 April 2016
    @ Verified By Email
    Overall Score 10
  95. Purchase of property

    Very happy with the service provided.
    Client in London, 29 April 2016
    Overall Score 10
  96. Sale of property

    So smooth and hassle free
    Client in Wallington, 29 April 2016
    Overall Score 10
  97. Estate agents

    I would recommend this company.
    Client in London, 29 April 2016
    Overall Score 10
  98. Sale of my house

    Absolutely brilliant service. It was a long tough sale but Jane, Steve and the team put in 200 percent. I would not hesitate in recommending them. I was thinking about going with an online agent but thank God I didn't as I would have had a breakdown. Thanks to all at Paul Graham.
    Client in Epsom, 8 April 2016
    Verified by Phone
    Overall Score 10
  99. Purchased our house from Paul Graham

    Everyone at Paul Graham from our first meeting was helpful and informative. We found them easier to talk to than our own estate agents and if we emailed or left a voicemail they would always contact us back. Even if they couldn't help or didn't have an update they would acknowledge our call. Made a very stressful process easier and would use again.
    Client in Sutton, 8 April 2016
    @ Verified By Email
    Overall Score 10
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.
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