Our Technician

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Membership number: 19015

Member since: 2015

Contact

105 Dunkery Road, Mottingham, London, SE9 4HY
Locations Covered
London, Bromley, Orpington, Chatham, Dartford
Our Technician Feedback Scores

Company Profile

Reliable mobile IT support for Homes & Businesses. All computers, phones & tablets repaired. Viruses removed & private tuition given. New & refurbished laptops supplied & installed

Our Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.

Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.

We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.

iPhones & iPads are also repaired, fast!!!

Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: Closed
Sunday: Closed
Bank Holiday: 09:00 - 17:00

Personnel

  • Person Name
    Mr James Broomfield Owner
  

Qualified to Undertake

  • Apple Product Repairs
  • B2B IT Support
  • Broadband Support
  • Business Phone Lines
  • Business Telephone Systems
  • Computer Maintenance
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • IT and Consultancy
  • Laptop Repairs
  • Mac Product Repairs
  • Mobile Phone Repairs
  • PC Repairs
  • Tablet Repair
  • Tablet Support

Accreditations

Company Information

Limited Company: No
VAT Registered: No. 252784780
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: N/A On Request

References

5 received by Checkaprofessional

These references were checked by Checkaprofessional when Our Technician joined in August 2015.

Feedback Reports

Showing 10 out of 217
Total recommendations:
217 reports, average score 10
Last six months: 30 reports
  1. New computer and setting up printer, deleting unwanted files

    First Class
    Client in Sittingbourne, 11 July 2018
    @ Verified By Email
    Overall Score 10
  2. Fixing slow pc and resolving wavy lines on monitor etc

    James discovered pc wasn't starting in the correct mode (a sort of muddled standard one) which was causing most of the problems. I had a VGA cable between the pc and the monitor which was the cause of wavy lines and James changed this for an HDMI one. There'd been a problem with downloading Windows updates. James fixed that too. He also got rid of some potentially unwanted programs (PUPs) that McAfee missed. James is a friendly, helpful and very capable technician and I would not hesitate to call him again if I have another problem with my pc.
    Client in Croydon, 3 July 2018
    @ Verified By Email
    Overall Score 10
  3. Installed a new hard drive and inverter on an old Mac

    I asked for recommendations for Mac repair specialists on social media as my screen kept going black for no reason – about four people recommended James. Now I know why. Punctual, polite and professional with great communication skills, he responded to my query promptly, turned up when he said he would and explained the problem to me in a jargon-free way. When a new hard drive didn't fix the issue he knew exactly what to try next and came back a few days later to install a new inverter. Hopefully I'll get a few more years out of this Mac - I was steeling myself to splash out £1,700 on a replacement - but now I've got a little bit of time to start saving! Wouldn't hesitate to recommend James to anyone with tech issues.
    Client in Orpington, 2 July 2018
    @ Verified By Email
    Overall Score 10
  4. Replaced and retrieved old data from failed hard drive.

    James can be trusted to assist with computer issues. He communicated clearly the risk before commencing the work on my hard drive and has the knowledge and tools to get you back up running.
    Client in Orpington, 28 June 2018
    @ Verified By Email
    Overall Score 10
  5. To reinstall lost program which Virgin Mail said was irrecoverable

    We have know James from when he first installed our computer in 2007. He is reliable, competent and a very pleasant individual. We have recommended him to many of our friends who have all been very happy with his work. You know how much it is going to cost and James will stay until the work is completed.
    Client in London, 28 June 2018
    @ Verified By Email
    Overall Score 10
  6. New router

    Very nice chap and very professional . Highly recommend
    Client in Croydon, 27 June 2018
    @ Verified By Email
    Overall Score 10
  7. Got email working again and removed viruses

    James is very efficient, helpful and friendly. I would recommend him to anyone.
    Client in Croydon, 26 June 2018
    @ Verified By Email
    Overall Score 10
  8. Laptop update and printer problems

    As usual James was excellent. He took all the worry out of a stressful situation and calmly dealt with all the issues I have had in a clear way. Everything is now resolved and I can continue with my work. Thank you!
    Client in London, 26 June 2018
    @ Verified By Email
    Overall Score 10
  9. New Laptop supplied

    As always I find James to be extremely helpful. He explained everything to me so that I understood as I have little knowledge of Computers. He answered all my questions and transferred items I required from my old Laptop to my new one as required. He is very professional with a kind, patient manner and nothing is too much trouble. I would no problem recommending him to anyone. My very many thanks James for assisting me in this transition from old to new. A job very well done.
    Client in Queenborough, 25 June 2018
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 217 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.