OrbitTech

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Membership number: 19112

Member since: 2015

Contact

Suite 488, 14 London Road, Guildford, Surrey, GU1 2AG
Locations Covered
Our online services are international. Any onsite services are within a 40 mile radius.
OrbitTech Feedback Scores

Company Profile

Who We Are

OrbitTech is a Surrey based company serving the south east of England. All OrbitTech professionals have experience in the business and education sectors. Our engineers are Microsoft and RM CC4 certified.

What we do

OrbitTech supports the vital IT requirement for businesses and schools. OrbitTech services encompass operational support, strategic planning, and project design and implementation.

Our objectives

OrbitTech believe that reliable IT Support is essential for businesses and schools to operate efficiently and reduce downtime. OrbitTech aims to be a single point of contact for IT, and to deliver the required performance in a more cost effective approach. Reliable systems create the necessary enriching medium to maximise productivity.

Personnel

  • Person Name
    Mr Alex Kinsman IT Technical Manager
  • Person Name
    Ms Sheevawn Hill IT Managing Consultant
  

Qualified to Undertake

  • B2B IT Support
  • Broadband Support
  • Business Consultants
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Fibre Broadband
  • Hardware Consultants/Technicians
  • Home Networks
  • IT and Consultancy
  • IT Planning and Construction
  • IT Project Management
  • Laptop Repairs
  • Mac Product Repairs
  • Management Consultant
  • Netbook Repairs
  • Network Administration
  • Network Installation
  • Network Support
  • PC Repairs
  • Small Business Consultant
  • Social Media Support
  • Strategic Planning
  • Strategy Consultant
  • Structured Cabling
  • Systems Engineer
  • Systems Reviews
  • Training Provider
  • VoIP Telephony
  • Website Designers
  • Website Hosting

Accreditations

  • Microsoft Certified Professional

Alex Kinsman has achieved the following:

  • Gold Medal Winner at WorldSkills UK - The Skills Show
  • Certificate of attendance to the training course Community Connect 4 for Technicians
  • Successful participation in VMware vSphere 5 : Install, Configure, Manage
Sheevawn Hill has achieved the following:
  • Bachelor of Commerce
  • Diploma in Datametrics
  • Foundation Diploma in Social Media Marketing and Online Reputation Management

Company Information

Limited Company: No
VAT Registered: No
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000
Professional Indemnity: N/A On Request

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when OrbitTech joined in August 2015.

Feedback Reports

Showing 10 out of 40
Total recommendations:
40 reports, average score 9.9
Last six months: 7 reports
  1. Microsoft office would not contact the server from a particular PC

    As always Orbitech resolved the problem remotely with no fuss. I was not even around !! I was having a round of golf and when I returned home the PC was fully functioning and a polite email from Alex to say all had been corrected. FIRST CLASS service all the way. Thank you.
    Client in Woking, 23 August 2017
    @ Verified By Email
    Overall Score 10
  2. Office 365 Outlook calendar on my laptop stopped syncing with other devices and then email failed. I still received email on my other devices, and syncing across the other devices, but not to my laptop but not outlook calendar and email

    Working remotely, Alex initially checked all the settings on my laptop, kept me informed via the chat box (after an initial phone conversation), tried several solutions and finally re-installed Office 365. This took a while, but he re-assured me that something was happening. Once installed, he had to re-configure it, set it all up, including icloud settings so my devices could sync (my understanding - he may know different!) and made sure everything was working. Whenever I had a question, he explained so I could understand and also gave me some advice to bear in mind for the future. Thanks Alex and OrbitTech!
    Client in Redhill, 15 August 2017
    @ Verified By Email
    Overall Score 10
  3. Internet access was restored

    Alex was prompt in response to my cry for help, and very competent in dealing with my problem
    Client in Guildford, 15 August 2017
    @ Verified By Email
    Overall Score 10
  4. Getting online with a new website

    I opened a new business in March and was looking for a company to help me get online quickly. I was recommended OrbitTech as a friend of mine had a website designed by them previously. After speaking with the team my website was up and ready to use within a week. I can't thank them enough for such a quick turn around and the on going support.
    Client in Farnham, 31 July 2017
    @ Verified By Email
    Overall Score 10
  5. Orbittech reviewed my computer and security and now manage it on a monthly basis.

    Sheevawn and Alex are super professional and efficient, unfailingly helpful and patient. Always available for advice online or on the phone. I have already recommended them to other businesses and will continue to do so. I'm delighted.
    Client in Woking, 11 May 2017
    @ Verified By Email
    Overall Score 10
  6. Checked health of my computer and installed anti virus software

    My concerns were addressed promptly and very efficiently by Alex Kinsman and with anti virus software now installed I have regained my peace of mind.
    Client in Guildford, 7 May 2017
    @ Verified By Email
    Overall Score 10
  7. Help with setting up iCloud on iPhone, computer and iPad

    Sheevawn Hill took trouble to understand and respond quickly and clearly to my problem. She continued to give helpful support even once the issue was solved, supplying a reference to look back to.
    Client in Woking, 3 May 2017
    @ Verified By Email
    Overall Score 10
  8. Supply new laptop, tranferring data from old computer and installing a WiFi system for the entire house

    Excellent from beginning to end. Sheevawn was very helpful in establishing our needs, and Alex was extremely professional in implementing them.
    Client in Guildford, 19 April 2017
    @ Verified By Email
    Overall Score 10
  9. Health check iMac / upgrade memory iMac / advice on blocked IP and how to resolve it

    Sheevawn and Alex have done different bits of work for us. They have always been very accessible and knowledgeable about our issues, always open to listening to understand the problem, and quick to resolve, including offering different solutions at different price points. I am extremely happy with their work and highly recommend them.
    Client in Guildford, 13 March 2017
    @ Verified By Email
    Overall Score 10
  10. Fixed router and printer issues.

    Well done Alex for sorting out all my issues. Turned up on time very efficient and I am a very happy customer once again.
    Client in Cranleigh, 20 September 2016
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 40 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.