Micro Pro Ltd

Submit Feedback

Membership number: 881

Member since: 2009

Contact

Gate House, Hamm Moor Lane, Weybridge Business Park, Addlestone, Surrey, KT15 2SD
Locations Covered
Addlestone, Weybridge, Chertsey, Woking, Ascot, Esher, Woking, Guildford, Staines, Surrey, London.
Micro Pro Ltd Feedback Scores

Company Profile

Micro Pro Ltd provides professional computer, network and IT support for Businesses and Residential clients. 

We can reach out anywhere to provide the support you need whether using remote desktop control, an engineer visit or you can drop in to our Weybridge workshop. We strive to provide an exceptional level of service with a professional solution, fast resolution and your total satisfaction being our top priority.

We can support entire Organisations through our Managed Service Level Agreements, providing you with the benefits of in house IT with a much reduced cost and better coverage. We'll take care of your team, IT equipment, data backups, threat prevention, security and IT planning.

We are installers of Perfect WiFi connections in larger Homes and Businesses. Delivering the benefits of a high speed broadband connection exactly where it's needed, seamless and reliable.

We can also repair and maintain Apple and Microsoft based computers, laptops, desktops, servers or anything else you might find in the modern office or home. We provide troubleshooting and resolution of software and hardware based issues and data recovery.

If you need advice on any IT requirements our team of experts are here to help.

Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: Closed
Sunday: Closed
Bank Holiday: Closed

Personnel

  • Person Name
    Mr James Kirby IT Professional
  • Person Name
    Mr Luke Chuter IT Professional
  • Person Name
    Mr David Regan IT Professional
  

Qualified to Undertake

  • B2B IT Support
  • Broadband Support
  • Business Consultants
  • Business Telephone Systems
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Fibre Broadband
  • Hardware Consultants/Technicians
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • IT Planning and Construction
  • IT Project Management
  • Laptop Repairs
  • Mac Product Repairs
  • Network Administration
  • Network Installation
  • Network Support
  • PC Repairs
  • Small Business Consultant
  • Strategic Planning
  • Strategy Consultant
  • Structured Cabling
  • Systems Engineer
  • Systems Reviews
  • VoIP Telephony
  • Website Designers

Accreditations

Company Information

Limited Company: Registration no. 6549874
VAT Registered: No. 926472312
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 2,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 1,000,000

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Micro Pro Ltd joined in October 2009.

Feedback Reports

Showing 10 out of 530
Total recommendations:
530 reports, average score 10
Last six months: 1 reports
  1. Restoring applications, setting up new machine

    Outstanding service, fast response, helpful, clear, customer-focused advice. Highly recommended.
    Client in Weybridge, 14 June 2017
    @ Verified By Email
    Overall Score 10
  2. 'Spring Clean' of laptop

    No serious problems with my laptop, just little niggles that David efficiently sorted. Excellent service as always.
    Client in Woking, 31 March 2017
    @ Verified By Email
    Overall Score 10
  3. Fixing a wifi connection problem with my desktop

    I had a persistent problem with the wifi connection dropping off. David sorted it out updated a couple of drivers, tested it and it is now working faster than it was before. I am very happy with the service that I received.
    Client in Chertsey, 5 March 2017
    @ Verified By Email
    Overall Score 10
  4. Networking our home; both wired and wireless access points

    Everyone at MicroPro were fantastic from start to finish; James gave good advice via email exchange as to what we need doing, and provided a quote. Once on site, Stephen clarified what we wanted doing, gave a bit more advice, agreed and got on with it. They subcontracted to the cabling to a couple of lovely guys. They all worked quickly and diligently, cleaned up after themselves, asked where we wanted things, made good decisions and got it done. Stephen then clarified that we had what we wanted, and tested everything. Couldn't have gone better really. On the day we changed the plan slightly so that we've now got exactly what we want. That was no problem at all to MicroPro. The final price reflected the additional work, but was about what I expected so no problem with that at all.
    Client in Woking, 13 January 2017
    @ Verified By Email
    Overall Score 10
  5. Replacement of computer, including recovery of "lost" material from old machine

    Much patience and perseverance was displayed by David in ensuring that all relevant items from the old machine were recovered and installed on the new one.
    Client in Guildford, 22 December 2016
    @ Verified By Email
    Overall Score 10
  6. Recovery of crashed laptop and some tidying up, help to recover lost e-mails on an Apple computer and also tidying up.

    Steve was extremely efficient and helpful and very courteous.
    Client in Weybridge, 14 November 2016
    @ Verified By Email
    Overall Score 10
  7. Eliminate malware and return computer to full working order

    David carried out a remote repair and overhaul of my Windows 7 computer. I was more than satisfied with the work.
    Client in Weybridge, 9 November 2016
    @ Verified By Email
    Overall Score 10
  8. Hugely speeded up a slowed-down computer

    My computer was running more and more slowly and "hanging" regularly, so I was worried it might have a virus. Micro Pro virus-checked it, removed some slow-running (and unnecessary) programs, replaced the hard drive with a solid-state drive, replaced my painfully slow virus protection with something much simpler and quicker, and supplied me with an external hard drive to simplify and speed up my back-up procedure. It was well worth leaving my computer in their hands for a couple of days, as is it SO much faster now. I shall be back shortly with my laptop for similar treatment. Can't recommend them enough. Clear language + straightforward advice = brilliant!
    Client in Chertsey, 8 September 2016
    @ Verified By Email
    Overall Score 10
  9. Sorting out problems with BitDefender and Microsoft Windows 10

    Absolutely first class - Micro Pro Ltd truly deserve their jaw-dropping 10/10 rating. My poor computer had been subjected to a Microsoft Windows 10 "upgrade" and something went wrong with BitDefender at the same time. Luke sorted it all out in a way that instantly reassured me and was smoothly completed while I could get on with other things. He spoke in plain English and now my computer and I are both friends again. Top job!
    Client in Teddington, 9 June 2016
    @ Verified By Email
    Overall Score 10
  10. I had recently changed my email address and was having problems with continual pop-ups from I tunes and I Cloud. .

    I was very happy with the service and James was both friendly and listened carefully to the problems I was having. He sorted the various niggles very quickly on the spot, which helped a lot. He was both friendly and the price paid was reasonable. I would definitely recommend this IT company.
    Client in Esher, 8 June 2016
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 530 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.