Micro Pro Ltd

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Membership number: 881

Member since: October 2009

Contact

127 Weyhouse, 15 Church Street, Weybridge, Surrey, KT13 8DE
Locations Covered
Ascot, Guildford, Woking, Staines, Wimbledon, Kingston, Weybridge, Esher, Claygate, Cobham, Surrey.
Micro Pro Ltd Feedback Scores

Company Profile

Micro Pro Ltd provides computer and network support for Home and Business users. We come to you to provide an exceptional level of service with a fast resolution and your total satisfaction being our top priority.

We support, repair and maintain Apple and Microsoft based computers, laptops, desktops or servers, wired or wireless networks and anything else you might find in the modern home or office. We provide troubleshooting and resolution of software and hardware based issues. We also provide advice on security, backup, infrastructure and much more.

You may need a new screen for your laptop, advice on configuring a networked office environment or just some tuition on how to use your computer. Whatever your requirements our experts are here to help.

Personnel

  • person
    Mr James Kirby Director / Lead Engineer
  • person
    Mr Brian Robinson Computer Support
  

Qualified to Undertake

  • B2B IT Support
  • Business Consultants
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Hardware Consultants/Technicians
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • IT Architecture
  • Laptop Repairs
  • Network Administration
  • Network Support
  • PC Repairs
  • Systems Engineer
  • Website Designers

Accreditations

Company Information

Limited Company: Registration no. 6549874
VAT Registered: No. 926472312
Public Liability Insurance: Awaiting Renewal Insured by: Hiscox Coverage Amount (£): 2,000,000
Professional Indemnity: Awaiting Renewal Insured by: Hiscox Coverage Amount (£): 250,000

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Micro Pro Ltd joined in October 2009.

Feedback Reports

Showing 10 out of 451
Total recommendations:
451 reports, average score 10
Last six months: 27 reports
  1. Rectified my internet issues (always ran slowly). Also, installed a booster to enable me to operate my computer both upstairs and downstairs. We have concrete floors and underfloor heating with had previously prevented this from working. Installed the new BT Hub,  Cleaned my computer fan to stop the overheating. Also connected my mobile phone to both send and receive e mails.

    The work was carried out in a very efficient and speedy way. Mr Robinson was polite and was very good at explaining the things he had done. I would highly recommend this company and will have no hesitation in using them again. I will also pass on their details to friends and family.
    Customer in Staines-upon-Thames, 16 September 2014
    Overall Score 10
  2. Cleaned up two laptops and removed malware

    Very efficient
    Customer in Weybridge, 3 September 2014
    Overall Score 10
  3. Home Networking Challenge Solved Quickly!

    I had an outbuilding on my property that I wanted to start using as my home office. There was no Internet or phone service to the building. James came on site and had me up and running with a solid solution in about 30 minutes. Very simple and pleasurable experience. I highly recommend him and Micro Pro!
    Customer in Haslemere, 20 August 2014
    Overall Score 10
  4. Fix for PC problem

    I called Brian on Friday morning as my computer was crashing several times a day without explanation. Brian attended my home the same afternoon, tried some diagnostics then took my PC away and returned it on Monday morning all fixed. As I had not previously been a client, I found this level of service to be exceptional and I would warmly recommend this company.
    Customer in Ashford, 15 August 2014
    Overall Score 10
  5. Resolved issue with blue screen video error (faulty card) and slow PC

    Very helpful and professional, sorted out my PC problem quickly and resolved other minor issues.
    Customer in Guildford, 13 August 2014
    Overall Score 10
  6. Could not access any files at all - pc didn't recognise me - all solved!!!

    Excellent all round! I would not hesitate to recommend Micro Pro Ltd and the help I received from Brian when my pc would not talk to me. If your computer pretends not to recognise you then give these people a call! Patiently and clearly Brian explained that I had a corrupt profile, and with Remote Assistance using Team Viewer, he sorted out the whole problem without having to make a visit to my property. He created a new profile, transferred all my documents to it, set up my email again and checked that everything was ok. What impressed me in particular was that he said he could get on with other things while the files were transferring, so he did not have to spend the whole afternoon on it. So I was charged a very reasonable amount. Not only are these guys technically excellent and reassuring, they are honest, too! Would recommend without hesitation and will use again.
    Customer in Teddington, 12 August 2014
    Overall Score 10
  7. Restore life to crashing computer

    We have use Micro Pro before, so they were the first port of call. Our computer kept crashing and refusing to restart. Brian visited and diagnose a nasty case of malware, downloaded a free program to clean it out and cleaned up some files. Very impressed again with service. Wouldn't hesitate to recommend.
    Customer in Guildford, 12 August 2014
    Overall Score 10
  8. Supplied and set up new computer

    Very patient and thorough.
    Customer in Ascot, 31 July 2014
    Overall Score 10
  9. Set up new computer, transfer data and "clean" old computer for disposal

    Great service. Have used them before and will do so again. Professional, helpful and swift service. Just what was needed
    Customer in Chertsey, 11 June 2014
    Overall Score 10
  10. Sorted out several bad downloads and got rid of nasties and once again sorted out my IT problems

    They are my knights in shiny armour for all my IT problems. I really do hope that they don,t ever go away and that I can always call on James and Brian. They never make me feel foolish when it is obvious that I am a bit computer illiterate. They just sort it!
    Customer in Walton-on-Thames, 4 June 2014
    Overall Score 10

These are the most recent 10 feedback reports

Read all 451 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.