Micro Pro Ltd

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Membership number: 881

Member since: October 2009

Contact

127 Weyhouse, 15 Church Street, Weybridge, Surrey, KT13 8DE
Locations Covered
Ascot, Guildford, Woking, Staines, Wimbledon, Kingston, Weybridge, Esher, Claygate, Cobham, Surrey.
Micro Pro Ltd Feedback Scores

Company Profile

Micro Pro Ltd provides computer and network support for Home and Business users. We come to you to provide an exceptional level of service with a fast resolution and your total satisfaction being our top priority.

We support, repair and maintain Apple and Microsoft based computers, laptops, desktops or servers, wired or wireless networks and anything else you might find in the modern home or office. We provide troubleshooting and resolution of software and hardware based issues. We also provide advice on security, backup, infrastructure and much more.

You may need a new screen for your laptop, advice on configuring a networked office environment or just some tuition on how to use your computer. Whatever your requirements our experts are here to help.

Personnel

  • person
    Mr James Kirby Director / Lead Engineer
  • person
    Mr Brian Robinson Computer Support
  

Qualified to Undertake

  • B2B IT Support
  • Business Consultants
  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Hardware Consultants/Technicians
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • IT Architecture
  • Laptop Repairs
  • Network Administration
  • Network Support
  • PC Repairs
  • Systems Engineer
  • Website Designers

Accreditations

Company Information

Limited Company: Registration no. 6549874
VAT Registered: No. 926472312
Public Liability Insurance: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 2,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Hiscox Coverage Amount (£): 250,000

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Micro Pro Ltd joined in October 2009.

Feedback Reports

Showing 10 out of 457
Total recommendations:
457 reports, average score 10
Last six months: 25 reports
  1. Replacement of hard drive of computer and complete overhaul afterwards. Helped to install new internet system

    James has helped me before and is always very good. This time quite a bit of work was required on my computer and we timed the appointment so that he could help me install my new internet system as well. Everything is now working perfectly. I would always recommend James to other people who require help with their computer systems.
    Customer in Cranleigh, 15 October 2014
    Overall Score 10
  2. BT migrated my email accounts from Yahoo to their own system on 5 October 2014. I have an iMac, a MacBook Pro laptop, two iPhones and an iPad. The migration to the iMac was an unmitigated disaster and Outlook Express crashed every few minutes and the OE screens locked. I called MicroPro on 6 October, having had a good experience a year previously.

    I was offered a home visit the following morning and given a time estimate of 1 to 1 1/4 hours. The problems were resolved within that time. I took the opportunity to have some further housekeeping done to ensure that all my Mac stable was fully in sync and after a further hour,, not only were the BT problems resolved but I felt that I had had a thorough health check as well. From my perspective ten out of ten!
    Customer in Billingshurst, 8 October 2014
    Overall Score 10
  3. Check computer for virus and installation of bit defender

    The service provided is prompt and efficient - I would recommend this company.
    Customer in London, 30 September 2014
    Overall Score 10
  4. Built a new computer for us, incorporating our own SSD and software. Installed computer at work

    Brian worked carefully and quietly. I was very satisfied with the standard of work and the way it was done. There was a need for Brian to return the following day as we ran out of time the first day, but that was because I could only accommodate him after 2pm, so we were limited by time. Thank you Brian and James. I know from past experience that if there are any issues I just have to pick up the phone.
    Customer in Guildford, 29 September 2014
    Overall Score 10
  5. Windows 7 upgrade + new hard drive + extra memory

    From the initial enquiry, through collection of my machine to its re-delivery and set-up Brian and James were thorough, speedy and efficient and I would warmly recommend them.
    Customer in Ashford, 25 September 2014
    Overall Score 10
  6. Backup system explained to me

    Clearly explained and now works brilliantly!
    Customer in Teddington, 22 September 2014
    Overall Score 10
  7. Rectified my internet issues (always ran slowly). Also, installed a booster to enable me to operate my computer both upstairs and downstairs. We have concrete floors and underfloor heating with had previously prevented this from working. Installed the new BT Hub,  Cleaned my computer fan to stop the overheating. Also connected my mobile phone to both send and receive e mails.

    The work was carried out in a very efficient and speedy way. Mr Robinson was polite and was very good at explaining the things he had done. I would highly recommend this company and will have no hesitation in using them again. I will also pass on their details to friends and family.
    Customer in Staines-upon-Thames, 16 September 2014
    Overall Score 10
  8. Cleaned up two laptops and removed malware

    Very efficient
    Customer in Weybridge, 3 September 2014
    Overall Score 10
  9. Home Networking Challenge Solved Quickly!

    I had an outbuilding on my property that I wanted to start using as my home office. There was no Internet or phone service to the building. James came on site and had me up and running with a solid solution in about 30 minutes. Very simple and pleasurable experience. I highly recommend him and Micro Pro!
    Customer in Haslemere, 20 August 2014
    Overall Score 10
  10. Fix for PC problem

    I called Brian on Friday morning as my computer was crashing several times a day without explanation. Brian attended my home the same afternoon, tried some diagnostics then took my PC away and returned it on Monday morning all fixed. As I had not previously been a client, I found this level of service to be exceptional and I would warmly recommend this company.
    Customer in Ashford, 15 August 2014
    Overall Score 10

These are the most recent 10 feedback reports

Read all 457 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.