Home Computer Help Ltd (Hampshire)

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Membership number: 6546

Member since: 2013

Contact

Unit 24, , Southbrook Road, Southampton, Hampshire, SO15 1GQ
Locations Covered
Southampton, Eastleigh, Fareham, Winchester, Totton, Hedge End, Romsey, Chandlers Ford, Hythe
Home Computer Help Ltd (Hampshire) Feedback Scores

Company Profile

Who We Are:

...we are a small computer repair business located near Southampton Central train station. We have been helping resolve our customers' computer issues for over 14 years. We have technicians available in your area who can come to your home and fix your problem. Our technicians cover Southampton, Winchester, Totton, New Forest, Hedge End, Eastleigh, Fareham, Portsmouth, Warsash and Whiteley. 

Customer service is very important to us. 

We make sure that we listen to your issue and then give you the best repair solutions and advice based on your situation and budget. Most of our work comes from repeat customers and through recommendations. 

Checkaprofessional enables us to get reviews after each job and show them to other potential customers as reassurance and evidence of the level of service we provide to our customers. We love receiving reviews from our customers and hearing about your experience with us. Please see our Review page and find out what our customers have been saying about us.

We have very competitive rates for all our customers and will never charge a callout fee. If you book us out for 1 hour, that's all you will be paying. If you are in need of advice, give us a call and we can point you in the right direction.

Opening Hours

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: Closed
Sunday: Closed
Bank Holiday: Closed

Personnel

  • Person Name
    Mr Will Bellows Technical Director/ Company Owner
  • Person Name
    Mr Joel Doherty IT Technician
  • Person Name
    Mr Toby Shorland IT Technician
  • Person Name
    Mr Peter Watkins IT Technician
  • Person Name
    Mr Derek Crocker Customer Service Courier
  • Person Name
    Ms Victoria Sedgley Go Monthly Coordinator
  • Person Name
    Mr Billy Felix
  • Person Name
    Mr Ashley Mitchell
  

Further Offices/Outlets

Home Computer Help Ltd (Dorset)
12 reviews
Weymouth
Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: 09:00 - 17:30
Sunday: 09:00 - 17:30
Bank Holiday: 09:00 - 16:00

Qualified to Undertake

  • Computer Maintenance
  • Computer Sales
  • Computer Training / Consultancy
  • Data Recovery / Back up
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • Laptop Repairs
  • Netbook Repairs
  • Network Administration
  • Network Support
  • PC Repairs
  • Website Designers

Accreditations

Company Information

Limited Company: Registration no. 9570760
VAT Registered: No. 212 5376 34
Public Liability Insurance: Verified by Checkaprofessional Insured by: QBE Insurance Coverage Amount (£): 2,000,000
Professional Indemnity: Verified by Checkaprofessional Insured by: Ageas Insurance Limited Coverage Amount (£): 100,000

References

4 received by Checkaprofessional

These references were checked by Checkaprofessional when Home Computer Help Ltd (Hampshire) joined in March 2013.

Feedback Reports

Showing 10 out of 68
Total recommendations:
68 reports, average score 9.9
Last six months: 3 reports
  1. Installing new laptop downloading for old

    As always very competent and polite, nothing is too much trouble
    Client in Eastleigh, 13 November 2017
    Overall Score 10
  2. Corrected an error in downloading photographs and E-mail images.

    Very pleasent and efficient young man.
    Client in Southampton, 2 November 2017
    @ Verified By Email
    Overall Score 10
  3. Updating to Windows 10. Fault with harddrive found , data retieved

    Work was more complicated than anticipated but kept informed throughout. Final bill was as per initial estimate. Very happy with this.
    Client in Eastleigh, 19 June 2017
    @ Verified By Email
    Overall Score 9.6
  4. Replaced a faulty computer PSU

    A very efficient and friendly service. As a non-driver, I was pleased that they collected and returned my computer. The work was carried out to a high standard and the charge was very reasonable. Recommended!
    Client in Southampton, 13 March 2017
    @ Verified By Email
    Overall Score 10
  5. Update laptop

    10 out of 10 for help and advice on all levels.
    Client in Southampton, 11 November 2016
    Overall Score 10
  6. Data recovery, replacement hard drive and re-install

    IT disaster on my part and Home Computer Help have sorted me out. Excellent initial dialogue, routine updates from Toby, data recovery (phew), and a new hard drive later, and I'm back up and running. Final cost was as quoted. The team were friendly, helpful and professional. I've taken a bunch of business cards to hand out to family and friends. Most definitely recommend!
    Client in Southampton, 2 November 2016
    @ Verified By Email
    Overall Score 10
  7. PC tower collected but could not be fixed. Replacement supplied.

    My PC stopped working and it was collected but found that it could not be fixed. I arranged to have a new one ordered. I was kept informed every step of the way, being asked and given advice on what specifications I required. Delivery was prompt when everything was explained clearly with the offer of after-sales help if needed. I would not hesitate to recommend this company.
    Client in Southampton, 24 October 2016
    @ Verified By Email
    Overall Score 10
  8. Diagnostic work to determine reason for repeated drop-out of internet on one device

    Home Computer Help really provided the help I needed, and ensured the problem was addressed fully before leaving. It took a couple of visits to sort the matter out, but a faulty router - the principal cause of the fault - was the main suspect which had been identified almost straight away. They helped me contact TalkTalk, who initially thought the router was fine; it wasn't, and it took HCH to really check it through. As a result I received a new router from TalkTalk without charge, and Home Computer Help did the rest. Thank you! I have been a customer of Netserve/HCH for some years, and I know I can rely on them for help when it's needed. I absolutely recommend them.
    Client in Southampton, 2 September 2016
    @ Verified By Email
    Overall Score 10
  9. Advised old laptop needed to be replaced. Set up new laptop and transferred data from old hard drive.

    A professional and friendly service.
    Client in Southampton, 9 August 2016
    @ Verified By Email
    Overall Score 10
  10. Computer crashed

    Brilliant company to work with. Everyone was cheerful, polite and helpful.
    Client in Southampton, 3 August 2016
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 68 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.