Direct Protect Ltd

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Membership number: 21668

Member since: 2016


2-4 Trinity Court, West Street, Fareham, Hampshire, PO16 0BH
Locations Covered
We cover the whole of the UK
Direct Protect Ltd Feedback Scores

Company Profile

We are a team of expert Protection Advisers with years of experience in the Financial Services industry. We specialise in finding our customers the most suitable insurance policy to suit their specific needs. We offer advice on Life, Critical Illness, Family Income Benefit, Whole of Life and Income Protection Insurance from a range of providers. 

We strive to offer our customers the best customer experience by giving help and advice on all the available options. Our advisers will take the time to understand your circumstances before explaining and recommending a product and solution. Direct Protect Ltd is an Appointed Representative of First Complete Limited which is authorised and regulated by the Financial Conduct Authority.


  • person
    Luke Watts Company Director
  • person
    Dale Matson Protection Adviser
  • person
    Abby Alden Administrator
  • person
    Shabana Rehman Protection Adviser
  • person
    JP Andrews Protection Adviser
  • person
    Matt Smith Protection Adviser
  • person
    Gemma Ward Administrator
  • person
    Darren Watson Protection Adviser
  • person
    Mark Blount Protection Adviser
  • person
    Joe Peddle Protection Adviser
  • person
    James Davies Protection Advisor
  • person
    Andy Smith Protection Advisor
  • person
    Dave Tudor Protection Adviser
  • person
    Ben Glover Protection Adviser
  • person
    Luke Prendergast

Qualified to Undertake

  • Financial Services
  • Income Protection
  • Insurance Brokers
  • Insurance Intermediaries
  • Insurers
  • Life Insurance
  • Protection Insurance


  • FCA - Financial Conduct Authority 724490

Company Information

Limited Company: Registered as Direct Protect Ltd.
No. 09773959
VAT Registered: No
Public Liability Insurance: N/A Insured by: N/A Coverage Amount (£): N/A
Professional Indemnity: Verified by Checkaprofessional On Request


4 received by Checkaprofessional

These references were checked by Checkaprofessional when Direct Protect Ltd joined in November 2016.

Feedback Reports

Showing 10 out of 208
Total recommendations:
208 reports, average score 10
Last six months: 44 reports
  1. Insurance policy

    Shabana was very helpful and understanding I could not have asked for a better rep she was lovely thank you x
    Client in Hartlepool, 1 May 2018
    @ Verified By Email
    Overall Score 10
  2. Life insurance

    Explained all the advantages about the policy with AIG. I feel Darren is very good at his job and provide customer satisfaction. You should recruit more employees with a great customer service skills.
    Client in Hounslow, 24 April 2018
    @ Verified By Email
    Overall Score 10
  3. Life Insurance Quote

    Joe was clear throughout and most importantly at no point did I feel pressured into making a decision. His manner was both warm and professional..
    Client in Dursley, 12 April 2018
    @ Verified By Email
    Overall Score 10
  4. Mortgage

    Amazing customer service. Really friendly and helpful. Fast and reliable, and always kept informed. Can not fault in any way.
    Client in Midhurst, 10 April 2018
    Overall Score 10
  5. Life Insurance

    Excellent Service , James explained everything clearly and was very pleasant .
    Client in Lincolnshire, 9 April 2018
    @ Verified By Email
    Overall Score 10
  6. Life insurance quote

    Professional, easy to talk to. Provides helpful details.
    Client in Moira, 5 April 2018
    @ Verified By Email
    Overall Score 10
  7. Set my life insurance for me

    Very well explained was easy to understand what dale was telling me and he was very polite to me
    Client in Chatteris, 3 April 2018
    @ Verified By Email
    Overall Score 10
  8. Set up appropriate level of life cover

    Rukon was a pleasure to deal with - clear, polite, patient and extremely professional - knowledgeable, succinct and friendly. He called me back at a convenient time to continue arranging the insurance. The only downside beyond his control was intermittent reception, which the company should look into.
    Client in Dover, 3 April 2018
    @ Verified By Email
    Overall Score 10
  9. Purchased life insurance and critical illness cover

    I called originally just for a quote as I believed that I was tied in with the Insurance company that I was previously with, However I was not happy that my fees have gone up by almost £3 per month and with little detail as to why,,, Andy told me that I was not in fact tied in.. I will be honest this is only the second time that I have bought life insurance and I had lots of questions.., I wanted to make sure that I had the best cover for myself and my family ... Andy went over all of my questions in detail and in terms that I understood instead of Jargon Andy got me a great policy that I am really happy with I found Andy a great help and I am also recommending that my Partner calls Andy next week to get his policies in line
    Client in Houghton Le Spring, 29 March 2018
    @ Verified By Email
    Overall Score 10
  10. Good but need to cancel it

    I would like to cancel this Policy due to personal reasons could you sort this out for me please and advice me when it has been done thanks.
    Client in Exeter, 29 March 2018
    @ Verified By Email
    Overall Score 10

These are the most recent 10 feedback reports

Read all 208 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.