Caterham Valley Computers

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Membership number: 5960

Member since: 2012

Contact

Themis Retail Ltd, 15 Godstone Road, Caterham, Surrey, CR3 6RE
Locations Covered
Caterham, Oxted, Purley, Kenley, Croydon, Surrey
Caterham Valley Computers Feedback Scores

Company Profile

Caterham Valley Computers offers an excellent computer repair and maintenance service

Our friendly and expert staff provide a personal service to our customers in the local area. We have been established since 1989 and have a large, loyal customer base. Our three talented technicians are based in our workshop in Caterham Valley. Customers can bring their computers to us or we can visit their home or business.

We have 12 repair workstations in our workshop that are always in use with the capacity to book in up to 45 computers at any point in time. We offer fixed price repairs in our workshop. Fixed price repairs are best suited for time consuming and complex repairs including virus/spyware removal.

No appointment is necessary but if you would prefer to make a booking or discuss your repair, please call the shop on 01883 330 333.

Amongst the services we offer are:

  • Software and hardware repairs
  • Virus and spyware removal
  • Format and re-installation of operating system
  • Data recovery
  • Motherboard replacements
  • Wireless networking
  • While-you-wait repairs
  • Remote technical support

For repairs performed in our workshop - we also offer: Free loan laptop whilst your computer is being repaired

All repairs are guaranteed (with free technical support for a month after collection)

We offer a "no re-infection" guarantee on all virus and spyware removals

Special speed-up service for slow PCs
Our workshop is combined with a 2,000 sq foot shop which sells computers and computer related accessories and consumables.We have customer parking at the rear.

Personnel

  • person
    Mr & Mrs Bradley & Kate King
  

Qualified to Undertake

  • B2B IT Support
  • Computer Maintenance
  • Computer Sales
  • Data Recovery / Back up
  • Home Networks
  • Internet Services
  • IT and Consultancy
  • Laptop Repairs
  • Netbook Repairs
  • Network Support
  • PC Repairs

Accreditations

Company Information

Limited Company: Registered as Themis Retail Limited.
No. 05410454
VAT Registered: No. 850826911
Public Liability Insurance: Verified by Checkaprofessional Insured by: NIG Coverage Amount (£): 5,000,000
Professional Indemnity: N/A Insured by: N/A Coverage Amount (£): N/A

References

3 received by Checkaprofessional

These references were checked by Checkaprofessional when Caterham Valley Computers joined in July 2012.

Feedback Reports

Showing 10 out of 37
Total recommendations:
37 reports, average score 9.9
Last six months: 1 reports
  1. Quote and inspection of lap top

    My daughters lap top had a power supply problem the guy there looked at it and immediately explained what the problem could be and explained the costs involved. They took the lap top for further inspection and a few days later explained to me that it was not economically viable to repair due to the poor construction in the first place. I was impressed by their knowledge and honesty and the fact they didn't let me throw lots of money away on a lost cause. I would use these guys again and wished I'd gone there to buy the lap top in the first place as I wouldn't have thrown my money away on Rubbish.
    Client in Oxted, 29 July 2017
    @ Verified By Email
    Overall Score 10
  2. Buying computers, consultation, service, up-grades, ad hoc issues with my laptops.

    I have used Caterham Valley Computers for over 10 years and purchased 4 computers from them, mainly laptops. I am running my own business and being able to access the quality of service which is provided by the Caterham Valley Computers team makes a huge difference to me as I can focus on my business priorities and not on concerns linked to IT/Computer issues. ON all occasions I found the team reliable, credible with the depth and breadth of expertise required and with “can do” attitude. Replies are always speedy, personal contact is tailored to my needs, time is taken to answer questions and they are able to help virtually or face-to-face. Post-purchase support is superb and sometimes exceeds the usual 6 months. I was particularly impressed recently when I needed to buy a new laptop. Although, unfortunately, they could not provide me with the computer I needed due to the restrictions of ACER, they spent over an hour with me consulting on what type of laptop would be the best for my needs, my business and within my budget. They did not have to do it, but they did and at no cost. The result is they solved the problem and recommended a product that met my specification. I will certainly come back to the shop and wholeheartedly recommend the team at Computer Valley Computers. Eva
    Client in Godstone, 19 January 2017
    @ Verified By Email
    Overall Score 10
  3. Repair of computer and transfer of data

    Excellent and friendly service.
    Client in Godstone, 10 May 2016
    Overall Score 10
  4. Repaired corrupted Outlook PST files, compacted date files, rearranged data files in inbox/folders:

    Had been having problem with 'Outlook 2010' emails for the last 2.5 months and despite having a number of IT guys look at my PC, they were unable to resolve the issues. As I needed to urgently resolve the matter I checked out Checkatrade,com and came across 'Caterham Valley Computers'. They had exceptionally good reviews and many clients giving 10's across the board. After taking my Dell Inspiron PC into them they assessed problems promptly and quoted a good price for the work. They had the PC for a while and gave me regular reports on the progress and always kept in touch. They are a very professional business, have friendly staff and one cannot fault their helpful advice, quality of service and communication skills. Wouldn't hesitate to recommend them and if were possible would give them 11/10 across the board, I wouldn't go anywhere else for computer issues.
    Client in South Croydon, 6 April 2016
    @ Verified By Email
    Overall Score 10
  5. Repair to Computer, then set up of new computer

    Excellent service, kept me informed, Brad went the extra mile to deal with a difficult Software Problem.
    Client in Caterham, 11 February 2016
    @ Verified By Email
    Overall Score 10
  6. Computer refurbishment

    I was really pleased with the work that was carried out, but most of all with their honesty.
    Client in Warlingham, 2 February 2016
    @ Verified By Email
    Overall Score 10
  7. Recovering important documents and other data from a non-functional laptop onto a new one

    I was extremely happy with all aspects of the service. The gentleman dealing with my request was exceedingly helpful, knowledgeable, professional and trustworthy. Quite amazing was also the fact I was strictly charged for the work that had been completed successfully, and was told that if they could not perform my request that they would not charge me a penny. I would thoroughly recommend the service.
    Client in South Croydon, 31 December 2015
    @ Verified By Email
    Overall Score 10
  8. New computer set-up

    Brilliant!
    Client in Caterham, 12 December 2015
    @ Verified By Email
    Overall Score 10
  9. Remove virus and check hard-disk

    The service was excellent. I was kept informed at all times. Very good price.
    Client in Warlingham, 29 May 2015
    @ Verified By Email
    Overall Score 10
  10. New computer equipment and set up

    Brilliant company, extremely helpful and knowledgeable.
    Client in Caterham, 29 May 2015
    Verified by Phone
    Overall Score 10

These are the most recent 10 feedback reports

Read all 37 reports

Important Note:

Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.

Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.