Base Computer Services Ltd

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Total recommendations:
74 reports, average score 9.9
Last six months: 8
  1. Saving powerpoint and teaching resources on a memory stick

    Friendly, helpful and very professional.
    Client in London, 18 February 2017
    @ Verified By Email
    Overall Score 10
  2. Loss of internet from hp computer

    Steve Cody answered my call and both his voice and manner promised - and delivered - a friendly, to the point business-like approach to me and to my problem. He stated clearly how much he would charge for a call out and suggested that we might be able to restore the service using telephone and computer connections with me at home. He spent 30-45 minutes attempting this and I did appreciate his patience. I am slow in all computer activity but Steve was supportive and very ready to repeat instructions. Until it was clear that I would have to bring my provider, Virgin, in. The eventual charge was much less than the one quoted so his thoughtful and thorough approach worked to my benefit and I am grateful. I recommend Base Services wholeheartedly and would use his services again.
    Client in Gravesend, 2 February 2017
    @ Verified By Email
    Overall Score 10
  3. Unable to import pictures and buffering

    They were able to pinpoint the problem very quickly and hence able to repair & correct the problem 'pronto' I wouldn't even think of going anywhere else now.
    Client in London, 16 December 2016
    @ Verified By Email
    Overall Score 10
  4. Could not get in to internet

    The work was done quickly and professionally
    Client in London, 9 December 2016
    @ Verified By Email
    Overall Score 9.4
  5. Corrected problems following Windows updates and internet problems

    Problems corrected very quickly. First class service.
    Client in London, 7 December 2016
    @ Verified By Email
    Overall Score 10
  6. Hard Drive Upgrade and Transfers and RAM Upgrade

    I cannot rate this shop and the team highly enough. I took my computer in for what should have been a basic upgrade but due to the configuration setup of my PC (unknown at the time of dropoff) the job turned out to be a lot more time consuming and issue filled than initially expected. Steve worked the problem and solved all the issues keeping me suitable informed throughout the process. I can honestly say he went above and beyond to get it sorted in good time. I am now in possession of my upgraded PC and am VERY happy with it. I am a return customer and will definitely be sticking with BASE for any IT based work. THOROUGHLY RECOMMENDED. Thanks.
    Client in London, 3 December 2016
    @ Verified By Email
    Overall Score 10
  7. Restoring Internet Email on my PC

    Good, helpful, prompt, friendly and successful.
    Client in London, 24 November 2016
    Overall Score 10
  8. Two corrupt hard drives,

    This took 3 days to sort out, communication was excellent. This company has more knowledge about computers than one else in the south east of England. Totally recommend these fella's...
    Client in West Malling, 1 November 2016
    @ Verified By Email
    Overall Score 10
  9. To put music back on a ipod from a laptop

    I have used Base a few times and find them excellent and genuine.
    Client in London, 30 September 2016
    Overall Score 10
  10. Keyboard repair on laptop

    I would recommend this company.
    Client in London, 8 September 2016
    Overall Score 10
  11. Exchange Epson printer via manufacturer

    Prompt and efficient.
    Client in Chislehurst, 16 August 2016
    Overall Score 10
  12. Unfreezing IPad

    Excellent Service in 30 seconds - No Charge taken.
    Client in Nottingham, 15 August 2016
    Overall Score 9.4
  13. My computer was a mess. It had Malware and needed a general clean up.

    Having had problems I had to use the 'professionals' They were polite and explanatory about the work needed. It was done in a day which was extremely satisfactory and I would recommend anyone to use their services. Their prices are very reasonable and genuine.
    Client in London, 8 August 2016
    @ Verified By Email
    Overall Score 10
  14. Repair to a laptop

    I would recommend this company.
    Client in London, 7 June 2016
    @ Verified By Email
    Overall Score 10
  15. Replacement of USB and Headphone Ports

    Excellent.
    Client in Sidcup, 27 May 2016
    Verified by Phone
    Overall Score 10
  16. Set up printer network - set up home group and removed malware from laptop

    Overall was professional and of good standard - will use again.
    Client in Sidcup, 8 April 2016
    Overall Score 10
  17. Fixed office program on my laptop

    I would recommend this company.
    Client in London, 29 March 2016
    Overall Score 10
  18. Repair power supply

    Did exactly what they said, called when promised. Very prompt and efficient.
    Client in London, 2 March 2016
    Overall Score 10
  19. Checked that I had correctly downloaded security on my laptop and ensured it was working correctly

    I was concerned that I had not got security on my laptop and it seemed I had locked my laptop and James looked at it and phoned me to say that everything was OK. Whenever I have a problem they are always helpful and never make you feel stupid although as a mature user you sometimes do not understand how IT works.
    Client in London, 26 February 2016
    @ Verified By Email
    Overall Score 10
  20. Computer services

    This service was the best ever I had.
    Client in London, 25 February 2016
    Overall Score 10
  21. Computer: Replace faulty hard disk. Ghost copy data to new.

    Carried out competently at a price exceptionally reasonable for the hours they put in.
    Client in London, 19 February 2016
    Overall Score 9.8
  22. Replace faulty screen

    Identified fault and quickly sourced and fitted new top unit screen.
    Client in Swanley, 18 February 2016
    Overall Score 9.6
  23. Install PSU and new hard drive, save and transfer data

    Efficient, courteous and helpful. Would definitely use again.
    Client in London, 6 February 2016
    Overall Score 10
  24. Connect laptop to printer

    I bought printer from them, but couldn't work out how to connect, so gave the shop it all back and they sorted it!
    Client in London, 5 February 2016
    Overall Score 10
  25. Playstation 4 fixed

    Friendly staff, fixed ps and called to say was done very quickly. Will be going back and recommending to anyone who needs help.
    Client in London, 29 January 2016
    Verified by Phone
    Overall Score 10
  26. Supply and install 13.3" LED razor, digitizer and digi PCB. Supply and install broken digitizer on iPad 2.

    Polite, professional, TRUSTWORTHY.
    Client in Erith, 26 January 2016
    Overall Score 9
  27. Screen kept going off on my tablet. Thought I might need new tablet.

    He explained the settings had changed and re-set it for me, no charge. Could have told me anything and charged me for it.
    Client in London, 25 January 2016
    @ Verified By Email
    Overall Score 10
  28. Replacement of hard drive and data recovery

    Very good and honest.
    Client in London, 15 January 2016
    Overall Score 10
  29. To resolve issues with blue screen on computer

    A very difficult job carried out with much patience and beyond the call of duty.
    Client in London, 12 January 2016
    @ Verified By Email
    Overall Score 10
  30. Clean virus from computer

    Advised problems and cost. Carried out work quickly and efficiently.
    Client in London, 7 January 2016
    Overall Score 10
  31. Epson Scanner not communicating with my computer

    Prompt, courteous, speedy service with good use of common sense and at very reasonable cost.
    Client in Rayleigh, 16 December 2015
    @ Verified By Email
    Overall Score 10
  32. Repair Epson printer

    I would recommend this company.
    Client in London, 16 December 2015
    Overall Score 10
  33. Reset counter on Epson printer

    Brilliant, phoned to report and collected within 1 hour.
    Client in Orpington, 15 December 2015
    Overall Score 9.4
  34. Clean and anti-virus update

    This company has maintained my computer for a long time - I would and have recommended to friends and family.
    Client in London, 8 December 2015
    @ Verified By Email
    Overall Score 9.4
  35. Technical problem on computer

    I am confident with Base Computers as they are always reliable and sort problems out ASAP.
    Client in London, 5 December 2015
    Overall Score 10
  36. Problems with live mail

    Very friendly, efficient and explained the problem on collection.
    Client in London, 4 December 2015
    @ Verified By Email
    Overall Score 10
  37. Computer debugged

    I would recommend this company.
    Client in London, 16 October 2015
    Overall Score 10
  38. Restored settings on laptop - I'd lost Yahoo homepage

    Very helpful - no charge as I had a service on laptop recently.
    Client in London, 30 September 2015
    @ Verified By Email
    Overall Score 9
  39. IT Services

    I found Base Computer Services friendly and helpful with a professional and business attitude.
    Client in London, 28 September 2015
    Overall Score 10
  40. Broken Printer

    Very helpful.
    Client in Sidcup, 18 September 2015
    Overall Score 10
  41. Xbox 360 - Slim Drive to allow draw to open

    Excellent.
    Client in Orpington, 18 September 2015
    Overall Score 10
  42. Computer Services

    Always helpful and polite. All sorted and advice given.
    Client in London, 15 September 2015
    @ Verified By Email
    Overall Score 10
  43. Computer Services

    I always find them very helpful, friendly and they always do a good job.
    Client in London, 10 September 2015
    @ Verified By Email
    Overall Score 10
  44. Laptop power connector replacement.

    Also cleaned fan and gave general advice.
    Client in London, 27 August 2015
    Overall Score 8.8
  45. Faulty router replaced and tested

    Excellent service. Very pleased with everything.
    Client in London, 13 August 2015
    Overall Score 10
  46. Fixing Safari on a Mac Book Pro

    Excellent, honest and speedy service throughout.
    Client in Sidcup, 7 August 2015
    @ Verified By Email
    Overall Score 10
  47. Fixed old laptop, installed Outlook an Mac and transferred emails.

    Very thorough and professional. Reasonably priced.
    Client in London, 30 July 2015
    Overall Score 9.8
  48. Recovered password for gmail

    Happy to recommend this company. Recovered password
    Client in London, 14 July 2015
    @ Verified By Email
    Overall Score 10
  49. Computer repair and overhaul

    I would recommend this company.
    Client in London, 8 July 2015
    Overall Score 10
  50. Hard drive problem - trouble starting up.

    Very happy. Great company who I will be using in the future.
    Client in Sidcup, 22 June 2015
    Overall Score 10
  51. Repair of computer and remove Malware.

    First rate professional service known to me for 15 years.
    Client in London, 4 June 2015
    Overall Score 9
  52. Repaired laptop

    Excellent service and engineers very helpful
    Client in London, 3 June 2015
    Verified by Phone
    Overall Score 10
  53. Machine not booting into Windows

    Excellent service. My computer had been non functional for several weeks and Steve ironed out that problem plus a number of other glitches. Very efficient and worth every penny!
    Client in London, 22 April 2015
    @ Verified By Email
    Overall Score 10
  54. Home visit to restore corrupt user profiles and check errors on PC

    Showed up on time, got to work and resolved main problem. Did investigations for other PC problems and gave an honest solution. We are working on solution and hopefully Base will complete that work when I have done what I need to do first. Thank you Base.
    Client in London, 22 April 2015
    @ Verified By Email
    Overall Score 9.2
  55. Chemical clean for ink jet printer.

    I would recommend this company.
    Client in Chislehurst, 16 April 2015
    @ Verified By Email
    Overall Score 10
  56. New laptop supplied and setup

    As a new customer I didn't know who to go to. I contacted Base Computers and they sent Steve out to setup the new laptop for me. He explained everything in detail and said that if I had any problems I could contact them. Overall I am very happy with the service and would recommend them.
    Client in London, 31 March 2015
    @ Verified By Email
    Overall Score 10
  57. Check Laptop for Faults in USB Parts

    I would recommend this company.
    Client in London, 19 February 2015
    @ Verified By Email
    Overall Score 10
  58. Remove Malware, Viruses, Tune Up Programs

    I would recommend this company.
    Client in London, 14 February 2015
    Overall Score 8.8
  59. Virus removal

    Excellent. Efficient. Effective service. Professional. Knowledgeable. Fantastic reliable service. I have used Base before and highly recommend. Staff are so kind and helpful too. Wonderful customer care. Honest, reliable, high quality service. A treasure for the local area. Thank you James for all your help and skill. A worthy little gem to know and keep in the phone book. I recommend to all.
    Client in London, 11 February 2015
    @ Verified By Email
    Overall Score 10
  60. Setup email and removes viruses/malware from laptop

    I am extremely satisfied with Mr Cody's work. I recommend him full heartedly.
    Client in Dartford, 11 February 2015
    @ Verified By Email
    Overall Score 10
  61. Back on line when I had computer/printer problems

    Promptly carried out
    Client in Bromley, 6 February 2015
    @ Verified By Email
    Overall Score 10
  62. Set up new PC including Sonos , transferring data from old PC

    Efficient, calm and helpful. Nothing was too much trouble for Steve from first contact right through completion. He turned up exactly when he said and no sharp intake of breath at any point! What more could a non-digerati want?
    Client in Bromley, 16 January 2015
    @ Verified By Email
    Overall Score 10
  63. Repair of Printer

    Friendly, knowledgeable, efficient, very well priced and good follow up.
    Client in London, 12 January 2015
    Verified by Phone
    Overall Score 10
  64. Repair to Playstation Games Console

    First time visiting Base computers after a recommendation from a friend and was very impressed.... I was having problems with my playstation which other IT specialists shop would not look into, and within 24 hours the problem was solved... Base computers offer a very high standard of customer service you would only get at an independent store... Highly recommended.
    Client in Sidcup, 18 December 2014
    @ Verified By Email
    Overall Score 10
  65. Scammed - clean up need on system. Removed password, ran Comboffix

    I have known Steve for several years now and his workmanship, diligence and attention to detail are second to none. He commiserated with me over being scammed and made me realise I was one of many caught out.
    Client in London, 18 December 2014
    @ Verified By Email
    Overall Score 10
  66. Reload, Microsoft Windows 7 Premium

    Good service, highly recommended. Working order now.
    Client in London, 9 December 2014
    Overall Score 10
  67. Setting up a new hub and ensuring all devices are working from the hub both wired and wireless

    Wonderfully reliable company and this was an excellent and efficient piece of work. It is such a relief to have locally a company that charges reliable prices and offers a personalised and professional service!
    Client in London, 3 December 2014
    @ Verified By Email
    Overall Score 10
  68. Replace Screen

    Friendly gave me information on what the trouble was. Phoned to tell me how much it cost to put right. It was repaired same day.
    Client in London, 28 November 2014
    Overall Score 10
  69. Remove and later restore hard drive

    They were friendly, helpful and efficient.
    Client in London, 27 November 2014
    Overall Score 10
  70. Repair of a Nexus 7

    Very helpful and professional.
    Client in Sidcup, 22 November 2014
    Overall Score 10
  71. Update and install Adobe Flash Player on a Mac Book Pro OSX10.6.8. Repair/reinstate auto-installer for Adobe.

    I would recommend this company.
    Client in London, 22 November 2014
    @ Verified By Email
    Overall Score 10
  72. Regular Ink Service

    First class always prompt.
    Client in Bromley, 18 November 2014
    Overall Score 10
  73. Computer was not working properly and was very slow and they got rid of all the nuisance adverts ..Also my computer had a good hoover out as well..

    I would recommend this company because I got excellent service from both James and Steve and both very nice and was kept informed about the progress of my computer and also very happy with the cost of the service of which I was very grateful for the collection and delivery of my computer..
    Client in London, 14 November 2014
    @ Verified By Email
    Overall Score 10
  74. Computers rebuilt, repaired and network installation

    Excellent service, thorough, clean, efficient, responsive and trustworthy. Price for all the work was very competitive and good value for money, certainly better than I have experienced elsewhere. I have had further work undertaken by Base, again without any issues and wouldn't hesitate to recommend the company.
    Client in London, 3 November 2014
    @ Verified By Email
    Overall Score 10
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkaprofessional cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that clients ask to see relevant qualifications and documentation from the professionals before accepting their service.
Checkaprofessional cannot be held responsible or liable for the quality of service of any of the listed professionals and services.